Corporate Account Manager

We are seeking a dynamic and motivated Corporate Account Manager to join the OFS Family. The successful candidate will play a pivotal role in cultivating and managing relationships with our valued clients, with the primary focus on the Edward Jones accounts. You will serve as the primary point of contact for specific territories, addressing their needs and delivering exceptional customer service.

ESSENTIAL FUNCTIONS

Responsibilities will include, but not limited to, the following:

Ensure that all customer and project requirements are met by maintaining cohesive interaction with internal teams Review and maintenance of orders Provide assistance with customer requests to ensure their needs are met with a focus on enhancing the customer experience Address customer complaints and monitor all procedures to ensure their satisfaction

To build and maintain strong customer relationships, while acquiring and developing new ones

Create a client experience that is consistent, positive and repeatable

QUALIFICATIONS

Ability to work effectively and efficiently in a team atmosphere

People-oriented with skills in relationship building

Ability to multi-task and meet deadlines

Skilled in communication, troubleshooting and decision-making skills

EXPERIENCE

Post-secondary education preferred

Prior experience in service or furniture industry is recommended