General Manager - Freight Forwarder

Job Board Back To Job Board General Manager - Freight Forwarder Walnut, CA 85000 General Manager – Freight Forwarding (Bilingual English/Chinese) Location: Walnut, CA| Full-Time | Pay: $85k + Are you a seasoned leader ready to take charge of a thriving international freight forwarding business ? We are seeking a General Manager (GM) to oversee operations, strategy, and profitability across multiple service lines—including air, sea, and land freight, customs clearance, sales, and customer service. This is a high-impact leadership role where you’ll drive growth, ensure operational excellence, and foster strong client relationships, all while leading a diverse and high-performing team. Key Responsibilities Strategic Leadership Develop and execute growth strategies to expand market share in global freight forwarding. Define performance goals and KPIs, ensuring teams exceed targets. Identify new revenue streams and forge strategic partnerships. Operations Management Oversee daily operations, ensuring on-time and cost-effective freight solutions. Ensure compliance with international shipping laws, customs regulations, and trade requirements. Champion process improvements and operational best practices. Financial Management Manage budgets, forecasts, and financial performance. Monitor costs and profitability, implementing measures to improve margins. Balance cost control with exceptional customer service delivery. Team Leadership Lead and inspire teams across operations, sales, customer service, and finance. Recruit, mentor, and develop talent to strengthen organizational capability. Build a collaborative, performance-driven culture. Customer & Vendor Relations Cultivate strong relationships with clients, carriers, agents, and service providers. Ensure exceptional service delivery and client satisfaction. Negotiate service agreements and vendor contracts to optimize performance. Compliance & Risk Management Maintain strict adherence to international freight, customs, and trade regulations (IATA, FIATA, FMC). Establish risk management and business continuity policies. Keep the business aligned with evolving global logistics standards. Requirements 7+ years of experience in freight forwarding/logistics, including 3–5 years in a senior management role. In-depth knowledge of international shipping, Incoterms, customs clearance, and trade compliance. Strong leadership, communication, and negotiation skills. Commercially minded with proven strategic and operational expertise. Proficiency in logistics systems and freight management platforms. Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (required). Professional certifications (FIATA Diploma, CILT, CSCP) preferred. Bilingual in English and Chinese is required. Why Join Us? Lead a fast-growing international logistics operation. Shape strategy and leave a lasting impact on the business. Work in a dynamic, multicultural environment with global exposure. Competitive compensation and leadership-level benefits. Back To Job Board Apply Now View Our Online Talmo Application SUBMIT YOUR RESUME Recently Posted Administrative Assistant Business Development Utility Locator - North VA Utility Locator - Kingman, AZ Utility Locator - Lexington, KY Find Your Nearest Location Ontario, CA Louisville, KY Torrance, CA Torrance, CA Lexington, KY RECENTLY POSTED JOBS Position Title Position Title Position Title Position Title Position Title QUICK LINKS Home For Employers For Job Seekers Job Board Meet the team Contact CONTACT US (310) 618-9618 info@talmoinc.com