Senior Manager of Administration

Job # LOCATION: Dallas, TX BENEFITS: Competitive base salary commensurate with experience, comprehensive medical, dental, and vision coverage, retirement savings program, paid time off, wellness initiatives, professional development opportunities, employee assistance resources, and a competitive employee benefits package. THE ORGANIZATION: Elite International Law Firm KEY RESPONSIBILITIES: Provide strategic leadership and oversight for administrative operations within a large professional office environment. Direct the daily operations of administrative support functions to ensure efficient service delivery and operational excellence. Supervise, mentor, and develop managers, supervisors, and administrative professionals while fostering a collaborative and high-performing team culture. Partner with firm leadership and cross-functional departments to support operational initiatives, resource planning, and business objectives. Oversee facilities operations, workplace services, vendor relationships, and office support functions to maintain an efficient and professional work environment. Manage relationships with external service providers, negotiate vendor agreements, monitor performance, and ensure quality standards are maintained. Oversee conference services, reception, hospitality, and workplace support operations to deliver an exceptional experience for internal and external stakeholders. Manage office service operations, including administrative support resources, equipment, and workflow processes to maximize efficiency. Develop, monitor, and administer departmental budgets, operating expenses, staffing plans, and financial forecasts. Lead office space planning initiatives, workplace reconfigurations, renovation projects, and coordination with internal and external business partners. Collaborate with Human Resources on employee relations matters, staffing initiatives, performance management, and organizational development. Identify opportunities to improve operational processes, enhance service delivery, and implement best practices across administrative functions. Prepare reports, presentations, and operational analyses to support leadership decision-making and long-term planning. Ensure compliance with organizational policies, workplace standards, safety procedures, and operational guidelines. Manage multiple projects, priorities, and deadlines while maintaining exceptional service standards in a fast-paced professional environment. Perform additional projects and responsibilities as assigned. REQUIREMENTS: Bachelor’s degree required; advanced education or relevant professional certifications preferred. Minimum of eight years of progressive administrative or office management experience, including demonstrated leadership responsibility. Prior experience within a law firm, professional services organization, financial services firm, or other complex corporate environment preferred. Proven experience leading administrative operations, facilities management, workplace services, and cross-functional business support teams. Demonstrated ability to supervise, mentor, and develop managers and professional staff. Strong financial management skills, including budgeting, expense management, forecasting, and vendor administration. Experience managing third-party vendor relationships, service agreements, and operational contracts. Excellent leadership, organizational, and project management skills with the ability to manage competing priorities effectively. Outstanding written and verbal communication skills with the ability to interact professionally with executives, attorneys, clients, and administrative personnel at all levels. Strong analytical and problem-solving abilities with sound business judgment and decision-making skills. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, along with familiarity with workplace technology and administrative systems. Ability to work independently while contributing effectively within a collaborative team environment. Demonstrated professionalism, discretion, and ability to maintain confidential information. Commitment to delivering exceptional client service, operational excellence, and continuous process improvement. Flexibility to support business needs, including occasional extended hours when required.