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OPERATIONS SENIOR MANAGER (IN125_01)

Mersen USA GS

Salem, VA · Posted October 15, 2026

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About the job

Mersen is a global expert in electrical specialties and advanced materials for high-tech industries.

Present in 32 countries with 50 industrial sites and 24 R&D centres, Mersen develops custom solutions and supplies key products to meet the new technological challenges that will shape tomorrow's world.

For more than 130 years, Mersen has been constantly innovating to support and satisfy its customers' needs with the same high standards.

Be it in wind power, solar power, electronics, electric vehicles, aeronautics, space or countless other sectors, wherever technology is progressing, you will always find a bit of Mersen.

Main missions

Manages a multidisciplinary team

Defines the equipment and personnel needs required to ensure production unit operates in the safest and most efficient way possible based on budgeted targets.

Controls the daily operations within the plant to ensure optimal efficiency and output, monitoring established key performance indicators, while following and enforcing all site, group and local regulations related to environment, health and safety, lean management and quality, purchasing and maintenance, engineering and supply chain.

Ensures the deployment of the Continuous Improvement Program within his areas of responsibility. Feeds constinuously the Improvement and Transformation projects pipeline to meet the strategic goals.

Fosters a positive attitude throughout the facility ensuring that all employees are aligned with the company goals and vision, applying tact, sensitivity and professionalism through strong communication practices and policies.

Promotes strong training practices for new and current employees.

Main duties

Controls the planning, flow, processes and operations within the plant targeting optimal cost efficiency and output ensuring on time delivery goals are met while following all company and local regulations including health and safety, quality and ISO standards. >> Assessment indicator : On time delivery/Costs/PP/Budget/Turnover/Inventory/Lead Times/Audit Results/LTIR/TRIR/SIR/CONQ/Waste reduction plan/EiO matrix/Machine uptime

Generates positive employee motivation and counsels staff on performance, attendance, annual reviews, skills and career development. >> Assessment indicator : Employee turnover, Performance appraisals, Productivity measures, Employee Surveys

Ensures processes for employee training and instruction in the proper tools and equipment in compliance with health and safety regulations and operational standards. >> Assessment indicator : On time delivery/Costs/Budget/ Revenue/ Audit Results/PP/Medium Time Between Failure (MTBF)

Engages Continuous Improvement methodologies and tools (Lean manufacturing, Six Sigma, Kaizen workshop, 8D, QRQC, DMAIC, DMADV, VSM,...) to improve operational performance focused on customer satisfaction (quality improvement and lead time reduction) as well as costs optimization feeding continuously the Productivity Plan. >> Assessment indicator : VSM, Lean Metrics, On Time Delivery, Costs, Headcount, Gross Margin

Job specificities

Travel: Yes, occasional and local

On call service: Yes

Job Qualifications

Education: Graduate : Master's, or equivalent extensive experience

Professional experience required: 6 - 10 years

Competencies

IT tools and applications

Continuous improvement (management)

Project management

Production / Manufacturing / Planning

Health, safety & environment (management)

Cost management

Efficient communication

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The job titles do not mean the male variant but stand for the gender-neutral designation of the profession according to wikipedia. People are welcome regardless of gender, origin, sexual orientation, and religion.