Sr. Infor WFM Technical Consultant

Role Overview

We are seeking an experienced Infor Workforce Management (WFM) Technical Developer to design, develop, maintain, and support technical solutions and enterprise integrations.

The role involves building custom interfaces, reports, extracts, and enhancements while ensuring reliable data exchange, system performance, and operational stability across business-critical environments.

Must-Have Technical and Functional Skills

Strong technical and development experience in Infor WFM.

Develop and support integrations using APIs, HTTPS, SFTP, flat files, SQL, XML, JSON, and batch processing.

Support integrations with enterprise systems such as ServiceNow, SAP, Kronos/UKG, Ping Identity, Data Lake, ARMS, and other downstream systems.

Develop custom interfaces, file-processing components, reports, extracts, and WFM enhancements.

Troubleshoot interface failures, data issues, batch jobs, security, Single Sign-On (SSO), and performance problems.

Implement monitoring, error handling, reconciliation, reprocessing, and operational controls.

Prepare technical designs, interface mappings, deployment plans, and support documentation.

Experience supporting cloud-based, high-volume, and business-critical WFM environments is preferred.

Roles and Responsibilities

Design, develop, and support Infor WFM technical solutions, including custom interfaces, reports, extracts, and enhancements.

Develop and maintain integrations using APIs, HTTPS, SFTP, SQL, XML, JSON, flat files, and batch processing.

Integrate Infor WFM with enterprise systems such as ServiceNow, SAP, Kronos/UKG, Ping Identity, data lakes, ARMS, and payroll systems.

Troubleshoot and resolve interface failures, data discrepancies, batch job issues, SSO and security problems, and performance bottlenecks.

Implement monitoring, alerting, reconciliation, error handling, and reprocessing mechanisms to ensure operational stability.

Prepare technical design documents, interface mappings, deployment plans, and operational support documentation.

Provide technical support for production environments, ensuring integration reliability and continuity of business-critical WFM operations.