Account Manager Contract Lakeshore Talent Hebron, Kentucky 3 weeks ago

To Apply for this Job Click Here

Order Management Support

Lakeshore Talent is in search of an Order Management Support professional to join a dynamic automotive aftermarket team in Hebron, KY. This is a full-time, entry-level opportunity offering $20/hour with potential for growth. The ideal candidate is detail-oriented, organized, comfortable working in a fast-paced environment, and eager to learn new systems and processes.

This role is a great opportunity for someone with customer service, administrative, order processing, or logistics experience who enjoys working with both people and technology. Training will be provided on the systems and processes needed to be successful.

Additional Details

Pay: $20/hour

Schedule: Full-time, Monday–Friday

Location: Hebron, KY — fully onsite

Remote flexibility: Not available

Start: ASAP

Background check and drug screening required

Must be comfortable working in a professional office environment

Convenient onsite parking available

What You’ll Do

Monitor and verify incoming orders daily, ensuring accuracy of order details, pricing, customer information, and other key data

Adjust shipping dates based on customer needs and transit times

Coordinate with warehouse, logistics, and procurement teams to help ensure orders are fulfilled accurately and on time

Identify and resolve common order errors and discrepancies to keep orders moving efficiently through the system

Proactively monitor order status and follow up on delays or issues

Communicate order updates, shipping information, and issue resolutions to customers via email and phone.

Maintain accurate records of orders, invoices, customer interactions, and related documentation

Assist with returns, exchanges, and cancellations while providing a high level of customer service

Follow established company policies, procedures, and quality standards

Work within Oracle, SAP C4C, and other internal systems to support daily order management activities

What We’re Looking For

Strong attention to detail with the ability to accurately review dates, numbers, orders, and customer information

Comfortable navigating Excel and basic computer systems

Strong written communication skills, particularly for professional email correspondence

Ability to learn new technology and quickly become comfortable with systems such as Oracle, C4C, and SAP

Strong organizational and follow-up skills

Ability to collaborate effectively with internal teams and external customers

Comfortable working in a fast-paced environment while managing multiple priorities

Nice-to-Have Experience

Experience working with automotive parts or within the automotive industry

Previous customer service, order processing, order management, or logistics experience

Strong typing skills and accuracy when handling a high volume of email communication

Education & Experience

High school diploma or equivalent required; some college coursework is preferred

Previous administrative, customer service, order processing, or order management experience is a plus

Experience in automotive, finance, logistics, or a related industry is beneficial but not required

If you're organized, detail-oriented, comfortable learning new technology, and looking for an opportunity to grow your skills in order management and customer support, we'd love to hear from you!

To Apply for this Job Click Here