Custom Home Project & Maintenance Manager

Summary

Our client is a San Diego-based custom home developer specializing in high-end residential properties. We are seeking an experienced Custom Home Project & Maintenance Manager to oversee ongoing projects, repairs, improvements, and maintenance needs across the company’s custom residential properties.

This is a hands-on, highly client-facing position for someone with a strong background in custom home or high-end residential construction who understands the level of quality, attention to detail, and service expected in luxury residential environments.

The ideal candidate will be comfortable coordinating a wide variety of projects and maintenance needs, from landscaping and painting to repairs, property improvements, vendor coordination, and general home upkeep. Strong customer service and communication skills are essential , as this individual will work closely with homeowners, vendors, contractors, and internal team members to ensure every issue is handled professionally and efficiently.

Duties & Responsibilities

Oversee day-to-day maintenance, repairs, improvements, and projects across custom residential properties

Serve as a primary point of contact for homeowners and clients regarding property needs, maintenance requests, and ongoing projects

Coordinate and manage residential projects from initial request through completion

Evaluate property maintenance and repair needs and determine the appropriate course of action

Coordinate with subcontractors, vendors, trades, and service providers to complete work efficiently and to a high standard

Obtain and review estimates and proposals for maintenance, repairs, and improvement projects

Schedule and oversee vendors and subcontractors working at properties

Monitor work in progress to ensure quality, timelines, and expectations are being met

Coordinate projects such as:

Landscaping and exterior improvements

Interior and exterior painting

General repairs and home maintenance

Flooring and finish repairs

Plumbing, electrical, HVAC, and other residential service needs

Appliance repairs or replacements

General property improvements

Conduct regular property walkthroughs to identify maintenance issues, repairs, and areas requiring attention

Maintain strong relationships with homeowners, vendors, subcontractors, and service providers

Respond to client requests promptly and provide regular updates through completion

Troubleshoot issues and coordinate solutions while maintaining a high level of customer service

Help prioritize maintenance and improvement projects based on urgency, budget, and client expectations

Track project costs, estimates, invoices, and completed work

Maintain accurate records of maintenance activities, repairs, vendors, and project documentation

Ensure properties are maintained to a high standard and that completed work meets quality expectations

Coordinate multiple projects and maintenance requests simultaneously

Identify potential issues before they become larger or more costly problems

Assist with planning and coordinating future property improvements and upgrades

Ensure all work is completed safely, professionally, and in accordance with applicable requirements

Qualifications & Requirements

5+ years of experience in custom home, luxury residential, or high-end residential construction

Strong understanding of residential construction, finishes, trades, repairs, and home maintenance

Experience coordinating residential subcontractors, vendors, and service providers

Experience overseeing multiple projects, repairs, or maintenance needs simultaneously

Strong knowledge of residential construction methods and building systems

Ability to identify construction, maintenance, and repair issues and determine appropriate solutions

Strong project coordination and organizational skills

Excellent customer service and communication skills

Professional and polished communication style with the ability to work directly with homeowners and high-end clients

Strong attention to detail and a commitment to quality

Ability to manage vendors and subcontractors while holding them accountable for quality and timelines

Ability to work independently, prioritize competing requests, and take ownership of projects from start to finish

Strong problem-solving and troubleshooting abilities

Proficiency with Microsoft Office and/or relevant project management software

Valid driver’s license and reliable transportation

Ability and willingness to be hands-on and regularly visit residential properties throughout the San Diego area

Preferred Qualifications

Experience working directly with luxury homeowners or high-net-worth clients

Experience in custom home development or luxury residential construction

Strong network of reliable residential subcontractors and vendors in the San Diego market

Experience with landscaping, painting, renovations, home repairs, and property improvements

Construction management, project management, or related certification/degree

Employment Type: Full time

Location: San Diego, CA