Service Manager - Texas

Create a new Candidate Account Become part of our confidential candidate network and start your job search today! Create a new Hiring Manager Account Post your job listings to gain access to our extensive candidate network. Learn about our Contingency Services We would be thrilled to discuss our range of contingency recruiting options with you. Log In to Your Account Log In (480) 348-0886 Send Us A Message Service Manager - Texas H&A Recruiter Apply for This Job Inquire Now × Job Application Form After applying you will be automatically redirected to the website. Close Apply Now × Job Application Form Information Sent You have successfully inquired about this job. Create a free account to access more job search tools! Contact H&A for Details Position Details & Responsibilities A well-established truck and trailer service organization is seeking an experienced Service Manager for its location in the Dallas metro area. This position will lead the day-to-day Service Department, with responsibility for technician performance, workflow, repair quality, productivity, and customer satisfaction. The ideal candidate has a strong service leadership background with experience in heavy-duty trucks, trailers, or a related equipment industry . This is a hands-on management role requiring strong technical knowledge, organization, and the ability to keep technicians and repair work moving efficiently. For more information on this position, please contact Kingston Wynn at Herk & Associates: KingstonW@herkandassociates.com Responsibilities Lead and manage the daily activities of Service Department technicians. Schedule and prioritize repair work to maximize technician productivity and meet customer commitments. Monitor open repair orders and ensure jobs are completed, documented, and closed accurately and on time. Ensure technicians properly document labor, parts, repair details, inspections, and preventative maintenance work. Coordinate closely with the Parts Department to ensure required parts are ordered and available for scheduled repairs. Manage warranty repairs and required documentation. Track after-hours service calls and technician hours. Maintain service trucks and ensure field service equipment is ready for operation. Communicate with customers regarding scheduling, repair status, and service needs. Conduct daily yard checks and maintain a clean, organized Service Department. Promote a safety-first culture and ensure employees follow applicable shop, field, and customer-site safety requirements. Support additional branch and customer needs as required. Qualifications 3–5+ years of service industry experience , preferably within heavy-duty trucks, trailers, or related equipment. Previous experience leading or supervising service technicians strongly preferred. Strong mechanical aptitude and technical knowledge. Ability to manage shop workflow, repair orders, technician productivity, and customer expectations. Strong leadership, communication, organizational, and time-management skills. Customer-focused with the ability to resolve service issues professionally. Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint. INDUSTRY Heavy Equipment Trailer Trucking BRANDS COMPENSATION LOCATION South Central TAGS Service Service Manager Texas Field Service Supervisor South Central Heavy Equipment Trailer Trucking Other Jobs to Consider Based on this job. Job Title Company Location(s) Job Type Not what you're looking for? Search Jobs This site uses Google Analytics to understand how visitors use our site. You can accept or decline analytics cookies — this won’t affect your ability to browse or apply for jobs. Accept Reject