Service Manager - Oregon

Create a new Candidate Account Become part of our confidential candidate network and start your job search today! Create a new Hiring Manager Account Post your job listings to gain access to our extensive candidate network. Learn about our Contingency Services We would be thrilled to discuss our range of contingency recruiting options with you. Log In to Your Account Log In (480) 348-0886 Send Us A Message Service Manager - Oregon H&A Recruiter Apply for This Job Inquire Now × Job Application Form After applying you will be automatically redirected to the website. Close Apply Now × Job Application Form Information Sent You have successfully inquired about this job. Create a free account to access more job search tools! Contact H&A for Details Position Details & Responsibilities A well-established heavy equipment organization is seeking an experienced Service Manager based in Oregon to lead the day-to-day operations of its Service Department. This position will oversee technicians, workflow, work orders, repair quality, and customer service while ensuring equipment is repaired safely, efficiently, and to a high standard. The ideal candidate will bring a strong heavy equipment service background , hands-on technical knowledge, and previous experience leading technicians in a dealership, distributor, or similar equipment environment. For more information on this position or the full job description, please contact BG Aguirre at Herk & Associates: BGAguirre@herkandassociates.com Responsibilities Lead, supervise, and support service technicians and apprentices. Schedule and assign repair work based on technician skill level, workload, and customer priorities. Manage daily shop workflow to ensure repairs are completed efficiently and on schedule. Review work orders for accuracy, including labor, parts, materials, and repair documentation. Oversee the setup of new equipment and reconditioning of used equipment. Troubleshoot complex equipment issues alongside technicians and provide technical guidance when needed. Ensure completed repairs meet quality standards before equipment is released to customers. Coordinate warranty repairs and ensure proper documentation and procedures are followed. Develop technicians through hands-on coaching, training, and ongoing performance feedback. Communicate with customers and internal leadership regarding repair status, service concerns, and escalated issues. Monitor department performance and prepare service-related reports and documentation. Maintain a safe, clean, and organized shop while enforcing company safety policies and procedures. Stay current on equipment technology, diagnostics, and manufacturer service requirements. Qualifications 3–5+ years of heavy equipment service, repair, or maintenance experience. Previous service management, supervisory, shop foreman, or lead technician experience strongly preferred. Strong technical knowledge of diesel engines, hydraulic systems, electrical systems, and equipment diagnostics . Experience managing technicians, work orders, workflow, and repair quality. Familiarity with equipment warranty processes and service documentation. Strong leadership, organization, customer service, and problem-solving skills. Comfortable using service management/work order systems and Microsoft Office. High school diploma or equivalent required; diesel, heavy equipment, or related technical training preferred. Manufacturer-specific equipment training or certifications are a plus. Ability to occasionally travel for training, customer support, or site visits. INDUSTRY Construction Equipment Engines Heavy Equipment Hydraulics Trucking Waste BRANDS COMPENSATION LOCATION Northwest TAGS Service Service Manager General Service Manager Oregon Northwest Construction Equipment Engines Heavy Equipment Hydraulics Trucking Waste Other Jobs to Consider Based on this job. Job Title Company Location(s) Job Type Not what you're looking for? Search Jobs This site uses Google Analytics to understand how visitors use our site. You can accept or decline analytics cookies — this won’t affect your ability to browse or apply for jobs. Accept Reject