Residential Program Manager (QIDP) – Direct Hire

Residential Program Manager (QIDP) – Direct Hire

Location: Carmel, NY

Job Type: Full-Time | Direct Hire

Pay: $28.00–$30.00/hour + Benefits

Schedule: 37.5 hours/week

Weekend Requirement: Must work one weekend day each week

Availability: Flexible availability for days, evenings, and occasional overnights

Make a Meaningful Impact as a QIDP

Ethan Allen Workforce Solutions is seeking a Residential Program Manager (QIDP) to oversee residential and community-based services for individuals with intellectual and developmental disabilities (IDD).

QIDP stands for Qualified Intellectual Disabilities Professional. This is a leadership opportunity for an experienced human services professional who is passionate about person-centered care, supporting independence, and helping individuals achieve meaningful goals.

As a Residential Program Manager, you will oversee program operations, staff, services, documentation, and regulatory compliance while working closely with families, Care Managers, clinicians, and other professionals.

Residential Program Manager Responsibilities

Oversee residential and community-based programs and services

Develop, implement, and monitor individualized goals, support plans, and programming

Participate in Life Plan and interdisciplinary team meetings

Ensure accurate and timely completion of required documentation

Monitor program quality, operations, staffing, and regulatory compliance

Supervise, coach, train, and evaluate Direct Support Professionals (DSPs)

Coordinate staffing coverage to ensure individuals receive consistent, quality support

Communicate with families, guardians, Care Managers, clinicians, and other stakeholders

Ensure incidents, investigations, and corrective actions are properly documented and addressed

Conduct program observations and support quality improvement efforts

Assist with audits, inspections, and regulatory reviews

Support crisis intervention and emergency response when needed

Qualifications

Bachelor’s degree required in Human Services, Psychology, Social Work, Special Education, Rehabilitation, or a related field

At least 1 year of experience working with individuals with intellectual and developmental disabilities (IDD) or in a related human services setting

Experience with OPWDD services, service coordination, person-centered planning, case management, or residential programs preferred

Previous supervisory, management, or team leadership experience preferred

Strong communication, organization, documentation, and staff development skills

Working knowledge of OPWDD regulations and developmental disability services preferred

Valid New York State Driver’s License required

Ability to travel between program locations in White Plains, Fishkill, Wappingers Falls, Brewster, and Carmel

Ability to obtain and maintain required certifications, including AMAP and agency vehicle certification

Why Consider This QIDP Opportunity?

Direct hire with comprehensive benefits

Competitive pay of $28–$30/hour

Leadership role with opportunities for professional growth

Meaningful work supporting individuals with intellectual and developmental disabilities

Collaborative, mission-driven work environment

Opportunity to make a direct impact through person-centered services and program quality

Stable, full-time career opportunity

Apply Today

If you have a background in Human Services, Developmental Disabilities, OPWDD, Social Work, Psychology, Case Management, or Residential Program Management, this could be an excellent opportunity to take the next step in your career.

Apply today for immediate consideration for this Residential Program Manager (QIDP) direct-hire position in Carmel, NY.

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