Sales Account Manager

STS Technical Services is hiring a Sales Account Manager in Milwaukee, Wisconsin . This is an on-site role supporting a scaling manufacturing client and is ideal for a motivated, customer-focused sales professional with inside sales experience, strong account management skills, and the ability to grow into outside sales and business development over time.

In this role, you will initially focus on inside sales by managing and growing relationships with an established book of OEM and distributor accounts while maintaining an active quote pipeline. The ideal candidate is detail-oriented, thrives in a fast-paced manufacturing environment, and brings a strong understanding of customer specifications and technical requirements.

Position Summary

The Sales Account Manager will serve as the primary point of contact for assigned OEM and distributor accounts. This role is responsible for customer relationship management, quote development, account communication, customer service, and internal coordination with Project Management, Engineering, Operations, and Production teams.

This position offers a strong growth path for a driven sales professional who wants to build from inside sales into outside sales and business development responsibilities.

Responsibilities

Account Management

Assume ownership of existing OEM and distributor customer accounts within the team while ensuring a seamless transition and continuity of service

Serve as the primary point of contact for assigned accounts

Build and maintain strong, long-term customer relationships

Proactively communicate with customers to understand project timelines, upcoming needs, and changes to specifications

Address customer inquiries and resolve issues promptly

Consistently deliver a high level of customer service

Quoting & Inside Sales

Manage and stay on top of an active quote pipeline

Ensure all quotes are accurate, timely, and aligned with customer specifications

Review customer drawings, specifications, and technical documentation to develop accurate quotations

Coordinate with Engineering and Operations teams during the quoting process

Track quote activity and follow up on open opportunities

Maintain organized records of customer communications and project updates

Coordinate with internal teams, including Project Management, Engineering, and Production, to ensure quoted scope is achievable and competitive

Business Development Growth Path

Expand responsibilities over time to include outside sales activities and proactive business development with new and existing accounts

Identify opportunities to grow wallet share within assigned accounts

Introduce customers to additional client product lines and capabilities

Represent the client at customer sites, industry events, and trade shows as needed

Travel 25 to 50 percent depending on customer needs and business development activities

Required Qualifications

3 to 5 years of inside sales experience, preferably in a manufacturing or industrial environment

Demonstrated ability to manage customer accounts and maintain a high standard of customer service

Ability to read and interpret customer specifications, engineering drawings, or technical documentation

Exceptional attention to detail

Strong organizational and follow-through skills

Excellent verbal and written communication skills

Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment

Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook

Willingness and ability to travel 25 to 50 percent as required by customer needs

Must be authorized to work in the United States

Preferred Qualifications

Experience working with OEM or distributor customers in a manufacturing or fabrication environment

Background in electrical equipment, enclosures, switchgear, or related power and industrial products

Familiarity with ERP systems

Epicor experience preferred

Familiarity with CRM platforms or quoting and estimating software

Demonstrated interest in growing into an outside sales or business development capacity

Associate or bachelor’s degree in Business, Sales, Engineering Technology, or a related field

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with leading companies across the aerospace, defense, manufacturing, and industrial sectors. We connect skilled professionals with contract, direct-hire, and long-term career opportunities across the United States.

If you are looking for Sales Account Manager jobs in Milwaukee, Wisconsin and have experience managing OEM or distributor accounts in a manufacturing or industrial sales environment, we encourage you to apply today.

EEOC Statement

STS Technical Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, age, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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