Director of Sales

Director of Sales

Salary: $150,000 base + $75,000 annual bonus target tied to revenue growth with uncapped potential for exceptional performance.

Key Benefits: “European” vacation with 30 days PTO per year (inclusive public holidays)

Start date: Q1 2027

Apply by: Oct 31st.

About Us:

Open Bionics is a fast-growing robotics healthcare company transforming prosthetic care in the United States and globally. We design and manufacture advanced O&P devices that enhance independence, mobility, and quality of life for people with limb differences. We deliver upper limb specialist patient care throughout our UK and US patient clinics. Our mission is to create and democratise technology that enhances the human body and provides services centring the patient experience and voice.

Backed by world-class partners including Disney and Marvel, we combine cutting-edge engineering with culturally iconic collaborations to create unforgettable experiences for our users. Our work sits at the intersection of healthcare, advanced robotics, and popular culture, bringing science fiction to life in a way that delivers meaningful real-world impact.

We are building a scalable, patient-centered, commercial and clinical operation that makes advanced prosthetic and orthotic care accessible to many more people.

This is a rare opportunity to shape the next chapter of a fast-growing and innovative company.

Role Overview:

We are seeking a hands-on, data-driven commercial builder to lead our US business through its next phase of revenue growth. As Head of US Commercial Growth, you will build the end-to-end commercial system and patient journey; from qualified lead and clinical evaluation through authorization, order, delivery, billing, collection, aftercare and retention. Your headline mandate is to build and grow annual US revenue, while improving patient experience, pipeline velocity, cash conversion, and margin.

You will directly lead our Regional Managers and Clinical Partnership Manager, and you will closely work with the customer service and insurance/billing support teams. You will be accountable for a distributed team of (initially) 12 Certified Prosthetist Orthotists (CPOs) with 2 regional managers, expected to grow over the coming years. You will establish a rigorous daily operating rhythm, remove blockers, turn the behaviors of our strongest performers into repeatable playbooks, and coach the broader team to consistently deliver high performance. You will know how to coach people into being their best.

We anticipate you will usher in changes to help this organization scale. You will be an enthusiastic builder of sales systems and processes with a keen desire to be hands-on.

You will build and maintain relationships with key third-party partners such as distributors, key customer accounts and key suppliers. You will work closely with the Clinical Partnerships Manager to grow our B2B operation.

This role combines commercial leadership, multi-site healthcare operations, revenue-cycle management, people development, and strategic expansion. You will be a close partner to Marketing, Finance, Operations, Production, and the CEO, and you will lead by doing in a fast-moving scale-up environment.

Key Performance Indicators:

US annual revenue growth, with delivery against monthly and quarterly plan.

Excellent collaboration with the Director of Clinical Operations to deliver outstanding patient outcomes.

Patient experience, including lead response time, time to appointment, time to delivery, and satisfaction.

End-to-end conversion rates at each stage of the lead, clinical, authorization, order, delivery, and collection pipeline.

Pipeline velocity, time in stage, volume and value of aged opportunities, forecast accuracy.

Clinical team productivity and consistency, including orders and revenue per CPO, capacity utilization, overall conversion rate from lead to order.

Revenue-cycle performance, including authorization turnaround, clean-claim rate, denial and appeal rates, days sales outstanding, and cash collected.

Gross margin improvement without compromising speed of payment or cash flow.

Successful opening and ramp-up of new clinics, including location performance and recruitment of high-quality clinical staff.

Key Responsibilities:

Commercial Ownership and Operating Cadence: Own the US commercial plan, translate annual targets into regional, clinic, team, and individual goals, and run a disciplined daily and weekly cadence that keeps priorities, actions, and accountability visible.

Pipeline Management: Maintain a detailed, accurate view of every material opportunity and patient case. Identify stalled opportunities, assign clear actions, remove blockers, and accelerate cases through the pipeline without compromising clinical quality or patient trust.

Patient Journey: Design and continuously improve the end-to-end patient journey, with clear ownership and service standards at every handoff from lead qualification through clinical care, fulfillment, billing, collection, and aftercare.

Leadership and Team Development: Directly manage and coach 3–4 Regional Managers as the organization grows, and lead the wider distributed team of CPOs through them. Set clear expectations, build strong management routines, address performance gaps quickly, and develop future leaders. Set performance and bonus targets across the team.

Performance Excellence: Analyze the habits, activities, and case-management practices of top-performing team members; quantify the behaviors that drive results; turn them into practical playbooks and training; and measure adoption and impact across the team.

Data, Forecasting and Decision Support: Use CRM, sales, clinical, billing, and operational data to diagnose performance, forecast outcomes, prioritize interventions, and make evidence-based recommendations to the leadership team. <