Director, Member Networks & Engagement

Alexandria, Virginia, This is a hybrid role, in-person in Alexandria, VA, three days per week (Monday, Tuesday, Wednesday). Summary The Director, Member Networks & Engagement leads the Member Networks & Engagement team, providing leadership and mentorship in support of the Otolaryngology Private Practice Section Governing Counsel and related committees. The Director, Member Networks & Engagement reports to Chief Revenue & Operations Officer (CROO). Key Responsibilities

Leads and manages the Member Networks & Engagement team, including onboarding, training, coaching, and guidance on programs and projects. Partners with Section Governing Councils, committees, and other volunteer leaders to develop and deliver initiatives, programs, and engagement opportunities. Oversees Section governance, including annual elections, leadership transitions, and General Assemblies. Sets direction for and oversees Section programs, projects, and year-round activities, ensuring they align with Academy priorities and member needs. Leads the Academy’s annual committee appointment process, including applications, selections, onboarding, leadership orientation, liaison training, and disclosure requirements. Works with staff and volunteer leaders to review committee activity and strengthen the effectiveness of Academy and Foundation committees. Collaborates with colleagues and volunteer leaders on member recognition, awards, leadership development, and other opportunities that encourage involvement and strengthen the member experience. Oversees member grant programs, including promotion, applications, review and selection, recipient communications, and funding coordination. Works across Academy departments, including Communications, IT, and Finance, to coordinate member programs, processes, events, and initiatives. Qualifications

Bachelor’s degree in related field (relevant experience and/or certifications may be substituted for a degree) 7+ years of relevant experience, with at least 3 years of experience in a supervisory or management role Excellent verbal and written communication skills Prior experience in membership, member/customer experience, or a related field Experience leading a team, including hiring, mentorship, and performance management Ability to build relationships and lead work across functional and organizational units Str ategic thinking, project management, problem-solving and organizational skills Association experience strongly preferred

Physical Requirements

Sitting and standing, up to 7.5 hours per day Ability to maneuver (lift, carry, move, slide, etc.) up to 15 lbs. Ability to spend most of the time viewing computer monitors and operating computer-related devices (keyboard, mouse, etc.)

Travel

Some local travel required Occasional domestic travel required, up to 25%

The base pay for this role is $120,000 - $140,000 per year, commensurate with experience and education/certifications. The Academy is proud to offer an excellent benefit package to eligible employees, including medical, dental, and vision insurance; 9% 403b contribution after first year of service; company-paid life, short-term, and long-term disability insurance; 5 weeks of PTO, 11 paid holidays, paid parental leave; pre-paid legal services; pet insurance; hybrid work environment; professional development opportunities. Duties and responsibilities may be added, removed, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. AAO-HNS is an Equal Opportunity Employer. Applicants or employees who require an accommodation for a disability should reach out to hr@entnet.org . The Academy is proud to offer an excellent benefit package to eligible employees, including medical, dental, and vision insurance; 9% 403b contribution after first year of service; company-paid life, short-term, and long-term disability insurance; 5 weeks of PTO, 11 paid holidays, paid parental leave; pre-paid legal services; pet insurance; hybrid work environment; professional development opportunities.