RN Director Case Management

RN Director of Case Management Spokane, Washington

The RN Director of Case Management leads with executive presence, builds trust across the department, and develops a team of Case Managers and Social Workers that performs. The Director communicates and presents with the polish physicians and senior administration expect and delivers a consistent record of results against goals.

The Director thrives as a collaborator, influencing well beyond a direct reporting line, managing multiple priorities, adapting quickly to change, and navigating conflict with tact and diplomacy.

Qualifications:

Registered Nurse (RN) required

Bachelor of Science in Nursing (BSN) required

Master’s Degree in a health-related field required

Director of Case Management experience in an Acute Hospital Setting required

Certification in Case Management (CCM/ACM) preferred

Responsibilities:

Provides strategic leadership and operational oversight for Case Management across the acute care continuum, including the Case Management model, staffing skill mix, and daily department operations

Directs the clinical Case Managers and Social Workers, developing the team and holding accountability for individual and departmental performance

Builds and implements the Case Management process along with the tools and systems that make multidisciplinary Care Coordination effective and efficient

Maintains accountability for quality patient care outcomes alongside appropriate Utilization Management and Resource Utilization across the continuum

Partners with physicians, market and system leadership, and community organizations to identify opportunities that improve patient care and services

Reports within a dual matrixed structure shared between hospital and system leadership

Oversees departmental performance through process review, data monitoring, and sustainable performance improvement activities

Ensures compliance with organizational policies and the requirements of regulatory agencies

How to Apply:

Interested candidates, please submit your resume to Michelle Boeckmann at Michelle@CMRecruiter.com .

Visit www.HealthcareRecruitmentPartners.com/Careers for full details and additional Case Management/Utilization Management opportunities. Feel free to share this information with colleagues who may be interested.

Contact Michelle Boeckmann | President, Case Management Recruitment Direct: 615-465-0292 | Michelle@CMRecruiter.com www.HealthcareRecruitmentPartners.com/Careers

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