Sr. eCW Analyst
Hirewell
Tampa, FL · Posted October 9, 2026
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About the job
Senior eCW Analyst
Location: Tampa, FL
Department: Clinical Systems
Reports to: Sr. Director, Clinical Systems
About the Role
The Senior eCW Analyst is responsible for advanced configuration, workflow optimization, reporting, and operational support of eClinicalWorks (eCW) across a Medicare Advantage, value ‑ based care (VBC) organization. This role ensures that clinical, quality, and risk ‑ adjustment workflows are accurately represented in eCW, data flows cleanly to downstream systems, and providers have a frictionless experience that supports documentation accuracy, care ‑ gap closure, and HCC performance.
This position partners closely with clinical operations, quality, care management, population health, analytics, and IT to ensure eCW is optimized for MA VBC success.
Core Responsibilities
eCW Configuration & Optimization
eCW Workflow Design — Build and optimize templates, progress notes, order sets, structured data fields, and documentation workflows.
HCC & Risk Adjustment Build — Configure problem lists, HCC prompts, coding workflows, and provider nudges.
Maintain structured data integrity for diagnoses, procedures, vitals, screenings, immunizations, and quality measures.
Lead eCW upgrades, patch testing, and release validation.
Configure and implement AI in workflows related to clinical operations
Medicare Advantage & VBC Operations Support
Quality Measure Configuration — Ensure accurate mapping of HEDIS, Stars, and preventive care measures.
Build and maintain care‑gap dashboards, registries, and provider scorecards.
Partner with quality and care‑management teams to ensure workflows support attribution, outreach, care‑gap closure, and documentation completeness.
Support annual wellness visit (AWV) workflows, risk coding accuracy, and supplemental data capture.
Reporting, Data Quality & Analytics
eCW Reporting — Develop custom reports using eBO, Registry, and SQL‑based extracts.
Validate clinical → claims → quality data alignment for MA performance.
Troubleshoot data discrepancies, missing fields, and mapping issues.
Partner with analytics teams to ensure clean data flows into Snowflake or other enterprise data platforms.
Interoperability & Integrations
HL7/FHIR Interfaces — Support lab, radiology, HIE, CCD, ADT, and third‑party integrations.
Ensure MA‑specific data (risk codes, supplemental data, quality submissions) flows correctly to payers and population health platforms.
Work with interface teams to resolve data breaks, mapping issues, and connectivity failures.
Provider & Clinic Support
Provider Training — Deliver training for physicians, APPs, nurses, and front‑office staff.
Serve as Tier‑2/Tier‑3 escalation for complex clinical workflow issues.
Support new clinic onboarding, workflow redesign, and optimization sessions.
Build superuser networks and maintain documentation/playbooks.
Compliance & Regulatory Alignment
Ensure eCW workflows meet CMS, Medicare Advantage, Stars, HEDIS, and HIPAA requirements.
Maintain audit‑ready documentation for clinical workflows and data flows.
Support payer audits, supplemental data submissions, and chart review processes.
Qualifications
Required Experience
5–7+ years of hands‑on eClinicalWorks experience (configuration, templates, reporting, workflows).
Strong knowledge of Medicare Advantage, HCC/RAF, Stars, HEDIS, and Quality.
Experience with eBO, registries, SQL, and structured data management.
Understanding of clinical workflows in primary care and multi‑clinic environments.
Experience with HL7, FHIR, CCD, and payer integrations.
Strong communication and cross‑functional collaboration skills.
Bachelor’s degree in health informatics, IT, or related field preferred.
Preferred Experience
Experience supporting provider groups or multi ‑ clinic organizations.