Senior DevOps Engineer, Infrastructure

OPEN TO CITY EMPLOYEES ONLY PERMANENT IN THIS TITLE The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Senior DevOps Engineer reporting to the Infrastructure Management division. The Senior DevOps Engineer will provide Site Reliability engineering to all current and new automation services and write/update/maintain code. Responsibilities will include: • Monitor CI/CD pipelines, Kubernetes clusters, and application health dashboards. Triage alerts, apply documented fixes for low/medium issues, and escalate complex incidents to Senior DevOps. • Write, update, and maintain basic scripts, YAML configs and Terraform/Ansible modules under senior guidance to support deployment and infrastructure changes. • Perform smoke testing and validation of deployments in dev/staging environments. Verify that monitoring, logging, and alerts function correctly after code or config changes. • Participate in design sessions and code reviews with senior engineers. Build expertise in Linux, containers, Git, IaC, and observability tools while following team standards and change control processes. • Maintain wiki, up-to-date runbooks, deployment guides, and troubleshooting documentation to reduce knowledge silos and support faster incident response. • Perform special projects and initiatives as assigned. HOURS/SHIFT Day - Due to the technical duties of this position in a 24/7 operation, candidate may be required to work overtime and/or various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY OPEN TO CITY EMPLOYEES ONLY Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply. Please go to www.cityjobs/jobs/search and search for Job ID# 788870 * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL OTI participates in E-Verify #LI-DNI