operations manager

Randstad, the largest staffing firm in the world, is hiring an on-site Operations Manager to support our Randstad Inhouse Services (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high volume staffing needs.

The on-site Operations Manager will provide day-to-day leadership and management to ensure that clients receive the highest level of quality service in a timely and cost-effective manner, management of account P&L, client relationships, account management, team management, and people development. The Operations Manager will oversee all site operations and is responsible for the growth and development of account teams. In this collaborative role, the Operations Managers' business acumen will be used to managing account revenue up to $10 million and/or be responsible for up to 2-3 sites.

What you get to do:

Run a high-volume light industrial client on a daily basis

Ensure exceptional performance in payroll, productivity, profitability, and service level

Listen to understand the needs of key decision-makers

Provide tailored services that delight our clients

Work closely with the account team to ensure efficiency and effectiveness

Deliver effectively with fixed flexible workforce pool

Meet with the account team regularly to evaluate the execution of the concept

Improve performance by using data to understand the status of deliverables

Deliver from an extensive understanding of the client's business, strategic direction, and process

Partner closely with the process manager to ensure healthy business outcomes

Ensure compliance and coordinate efforts pertaining to all employment faucets

What you need to bring:

Minimum 3+ years in high volume light industrial recruiting/staffing industry

2+ years people management

Previous multi-unit/location responsibilities preferred

Ability to travel between client site and recruiting center daily and/or weekly as needed

Demonstrated ability to manage and resolve complex client situations

Unsurpassed level of professionalism and ability to communicate at all levels

Strong organizational, analytical, and problem-solving abilities

An approach that is motivated by the challenge of that environment - You like to WIN!

Demonstrated ability to present business reviews and workforce strategies to client groups

Exceptional follow-through is mandatory!

Proficiency using Google mail, calendaring and shared drives

This job posting is open for 4 weeks.

Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based o