Manager of Organizational Change Management

Overview

The Manager, Organizational Change Management (OCM) will establish and lead change enablement efforts supporting strategic change initiatives. This role will serve as the primary resource responsible for helping leaders and teams successfully navigate organizational, operational, and behavioral change.

Reporting to the Vice President, Talent Development, this individual will initially operate as an independent contributor responsible for building foundational tools, supporting high-impact initiatives (including enterprise system implementations), and embedding structured change practices into key business efforts.

This role partners closely with HR, Communications, Operations, and business leadership to ensure initiatives translate into adoption, alignment, and sustained outcomes.

Responsibilities

Strategic Change Support

Partner with initiative leaders to assess change impact, readiness, and risk

Develop practical change strategies aligned with business objectives

Guide leadership stakeholders through transition planning and cultural shifts

Monitor adoption indicators and recommend mitigation actions

Stakeholder & Leadership Engagement

Map stakeholder landscapes and influence networks

Align executive sponsors and key leaders

Coach leaders on communication and reinforcement expectations

Identify and address resistance or misalignment

Communications Strategy

Shape initiative narratives aligned with business priorities

Develop targeted messaging approaches and timing

Support leadership cascade planning

Ensure feedback loops inform adjustments

Training & Enablement Coordination

Identify readiness gaps across impacted populations

Coordinate role-based learning and support

Partner with L&D resources as needed

Reinforce post-launch adoption

Capability Development

Establish lightweight change tools and templates

Introduce scalable practices into HR-led initiatives

Build awareness of structured change approaches

Support maturation of organizational change discipline

Initial Priority Focus

Immediate: Support change execution for Workday implementation

Intermediate: Change support within HR program rollouts and functional changes

Long Term: Define organizational change best practices for enterprise initiatives

Qualifications

5+ years experience supporting organizational or operational change initiatives

Bachelor’s degree in Business, Organizational Development, Human Resources, or another relevant degree.

Change Management Certification (Prosci Preferred)

Experience partnering with business leaders on complex initiatives

Exposure to system implementations or process transformation strongly preferred

Skills:

Strong stakeholder influence without formal authority

Ability to translate strategy into practical action

Clear and structured communication thinking

Organizational awareness and political navigation

Comfort working independently in ambiguous environments

Other:

Travel: Ad-hoc basis to support specific change initiatives (Max. 15-20%)

Experience with HRIS systems and talent management software, (Workday preferred)

Strong knowledge of current trends and best practices in change management and organizational development strategies

This position requires an onsite presence at one of NFI’s office locations in Schaumburg, IL; Camden, NJ; or Irving, TX. Candidates must be able to work onsite five days per week at one of these locations.

We are excited to share that the base salary range for this position is $108,000 - $120,000. This position is also eligible for an annual discretionary bonus of 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-4030

Strategic Change Support

Partner with initiative leaders to assess change impact, readiness, and risk

Develop practical change strategies aligned with business objectives

Guide leadership stakeholders through transition planning and cultural shifts

Monitor adoption indicators and recommend mitigation actions

Stakeholder & Leadership Engagement

Map stakeholder landscapes and influence networks

Align executive sponsors and key leaders

Coach leaders on communication and reinforcement expectations

Identify and address resistance or misalignment

Communications Strategy

Shape initiative narratives aligned with business priorities

Develop targeted messaging approaches and timing

Support leadership cascade planning

Ensure feedback loops inform adjustments

Training & Enablement Coordination

Identify readiness gaps across impacted populations

Coordinate role-based learning and support

Partner with L&D resources as needed

Reinforce post-launch adoption

Capability Development

Establish lightweight change tools and templates

Introduce scalable practices into HR-led initiatives

Build awareness of structured change approaches

Support maturation of organizational change discipline

Initial Priority Focus

Immediate: Support change execution for Workday implementation

Intermediate: Change support within HR program rollouts and functional changes

Long Term: Define organizational change best practices for enterprise initiatives

5+ years experience supporting organizational or operational change initiatives

Bachelor’s degree in Business, Organizational Development, Human Resources, or another relevant degree.

Change Management Certification (Prosci Preferred)

Experience partnering with business leaders on complex initiatives

Exposure to system implementations or process transformation strongly preferred

Skills:

Strong stakeholder influence without formal authority

Ability to translate strategy into practical action

Clear and structured communication thinking

Organizational awareness and political navigation

Comfort working independently in ambiguous environments

Other:

Travel: Ad-hoc basis to support specific change initiatives (Max. 15-20%)

Experience with HRIS systems and talent management software, (Workday preferred)

Strong knowledge of current trends and best practices in change management and organizational development strategies

This position requires an onsite presence at one of NFI’s office locations in Schaumburg, IL; Camden, NJ; or Irving, TX. Candidates must be able to work onsite five days per week at one of these locations.

We are excited to share that the base salary range for this position is $108,000 - $120,000. This position is also eligible for an annual discretionary bonus of 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.