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Senior Account Manager | Retirement Plan Administrator

Cbiz MAG

Boca Raton, FL · Posted October 22, 2026

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Pay compared with the market

This listing does not state pay. Across 52 open senior account manager listings that state pay, the middle half runs $80,000 to $127,000 and the median is $106,000.

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About the job

#LI-JSS #LI-Hybrid

Essential Functions and Primary Duties

Primary contact for a specified block of business and is responsible for the overall client satisfaction on the assigned business

Perform all required Compliance Testing and related items

Reconciles assets, prepare Form 5500 and all schedules

Preparation of necessary allocations for Employer contributions and calculations such as required minimum distributions and Qualified Domestic Relations Orders

Respond to Plan sponsors in a professional and timely manner concerning issues or questions

Promote client retention and identify opportunities to build existing relationships through timely service quality

Resolve complex situations or requests

Achieve service goals established by department

Additional responsibilities as assigned

Preferred Qualifications

Bachelor’s degree in Accounting, Finance, Business, or related field

5+ years of retirement plan administration or compliance experience

Strong background in compliance testing, Form 5500 preparation, allocations, and asset reconciliation

Working knowledge of ERISA and IRS/DOL regulations related to retirement plan administration

Experience reviewing or auditing the work of others for accuracy and compliance

Familiarity with FT William software used for 5500 and compliance

Proficiency with retirement plan administration systems and Microsoft Excel

QKA, QPA ASPPA credentials, or progress toward certification

Minimum Qualifications

High School Diploma or GED

At least five years of professional, retirement plan administration, and compliance experience

Possesses advanced knowledge and understanding of industry and professional concepts, principles, practices, and procedures

Possesses expert knowledge of pertinent laws, regulations, and professional standards

Expert use of applicable technology

Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype)

Experience performing work that requires initiative and leadership skills

Experience in coaching and teaching others

Qualified Pension Administrator (QPA), Qualified 401(K) Administrator (QKA)

Ability to anticipate and elicit customer needs

Ability to self-learn and develop business and technical knowledge quickly

Motivated team player with demonstrated interpersonal skills

Comfortable working with quick turnaround times and deadlines

Excellent communication skills with the ability to effectively interact with individuals at all levels of the organization

Ability to travel as necessary

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.