Senior Director, Monetization Strategy

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Job Category Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce is seeking a Senior Director of Monetization Strategy that will be responsible for developing long term monetization for Salesforce’s flexible pricing model. This individual will work closely with the product development organization to understand the product roadmap and will define the future packaging/pricing in order to target specific customer segments. Additionally, this person will evaluate, design, and test new commercial models that align to evolving market trends and customer needs, and accelerate Salesforce’s growth.

The candidate must be comfortable with creating clarity out of ambiguity, leveraging a hypothesis-driven problem solving toolkit, supporting executive decisioning on complex decisions with lots of conflicting priorities, analyzing large amounts of product data, conducting quantitative and qualitative market and competitive research, and helping influence and shape product and business strategy.

What You'll Actually Be Doing

Partner with product leadership to identify and prioritize products & features for pricing and packaging

Collaborate with leaders in our product, marketing, finance organizations to help craft new commercial models, define strategies for new offerings, optimize packaging & pricing for existing offers, and drive overall monetization

Utilize multi-point market inputs to design revenue maximizing strategies

Design & lead qualitative and quantitative sales and customer research to test pricing & packaging strategy hypotheses

Design analysis to draw conclusions from product and feature usage patterns

Conduct market research on competitors in similar and adjacent markets

Develop and effectively communicate recommendations; influence senior executives and gain alignment on pricing

Maintain and nurture executive level relationships at Salesforce

May require leading a team of pricing strategists

You're Our Person If...

10+ years of relevant experience (specific level will be determined based on overall experience, expertise, and performance in the interview process)

Proven ability to frame ambiguous / complex problems, facilitate executive decision making amongst conflicting priorities

Strong problem solving, analytical and time management skills: Develop hypotheses, define strategic framework; Gather and analyze data, develop insights and recommendations for executives

Collaborate with multiple executive stakeholders to align on strategic path forward

Operationalize strategy; ongoing prioritization as new information comes to light

Drive cross functional execution to get things done

Excellent verbal and written communication skills; ability to communicate effectively with and influence the decisions of different levels of management

Intellectually curious, creative strategic business thinker who loves to tackle complex challenges

Experience managing and running concurrent projects with complex stakeholder dynamics

Proven track record of working and excelling in high pressure environments

Demonstrated ability to drive own work with minimal supervision

Proficiency with MS Excel and experience with large data sets and supporting tools/languages, e.g., SQL, Business Objects, Tableau, R, Python

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

For candidates outside of San Francisco, expected travel to San Francisco up to 30% per year

Even Better If...

2+ years of SaaS pricing or strategy experience

2+ years of experience in software technology company

Familiarity with developer-focused software products and their business models

Prior management consulting, investment banking, corporate strategy, monetization /product strategy or product management experience

MBA preferred

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or po