Commissary Production Manager - Coconut Grove

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Location 2979 McFarlane Road, Miami, FL, 33133, United States

Base Pay $65,000.00 - $75,000.00 / Year

Other Compensation + 20% quarterly bonus potential

Description

Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery.

One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for “the cookie.”

From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day’s leftovers to charity — and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.

Our Vision: To give rise to lifelong memories

Our Mission: To bring together people who treat their work and the craft of baking and all who come to visit with great care.

Every day, we strive to embody our company’s five core values:

Welcome Al l- We are all in it together

Work Hard and Be Kind - We pull our weight, we do our best, and take care of each other

Lead with Heart - We operate with empathy and integrity

Rise Up - We take initiative to make things better

Savor It - We are present and find the fun!

THE ROLE: BAKERY-COMMISSARY PRODUCTION MANAGER

The Commissary Production Manager will oversee daily cookie dough production for all of Levain’s bakery locations in their market and ensures every one of our world-famous cookies is the best quality possible. The Commissary Production Manager coaches and motivates team members, creates action plans to hit production targets, and coordinates the smooth delivery of supplies and dough across the bakery locations in their market. The ideal Commissary Production Manager candidate has high emotional intelligence and a knack for operating in a fast-paced, high-volume environment.

What We’re Looking For:

Strong communication & interpersonal skills; team-oriented with a positive attitude

Maintain a high level of professionalism and care: be adaptable, flexible, and patient

Be open to feedback and committed to continuous improvement

Ability to continuously motivate and inspire team members and set a positive example for the team

Ability to remain calm under pressure in a fast-paced environment when troubleshooting issues: be consistent, patient, and even keeled

Results-oriented approach with the ability to deliver against daily production schedules

Detail-oriented with passion and patience for creating consistent, high-quality products

Proven leadership and management skills with the ability to optimize team performance and development

Embody and promote the values and standards of Levain Bakery

Job Responsibilities:

Leadership & Team Management

Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective.

Demonstrate leadership capabilities focused on team dynamics, motivation, and conflict resolution

Conduct monthly one-on-one meetings with each team member

Provide constructive feedback and coaching to team members to help them improve

Display effective leadership to inspire and manage all commissary staff, including Commissary Team Leader(s), Commissary Team Members, Porter(s), Receiver(s)

Model DEI principles and ensure they are upheld in commissary operations and leadership practices, where team members foster a culture of inclusion on their team

Training, Coaching & Development

Complete your required role training and apply all skills learned to your position

Manage team member performance through assessment techniques, coaching, and regular development opportunities

Inform your team about new products, procedures, and promotions

Continuously train, coach, and develop to improve product knowledge with your team and inspire improvement in production skills

Manage your team’s completion of MIX Pathways

Production & Efficiency

Manage and direct all production, sanitation, maintenance, and shipping operations to achieve quality, labor, and product standards

Coordinate production schedules to meet sales demands while minimizing labor hours

Understand the full production process and maintain a schedule that ensures high output and consistent product quality

Support Operations and Facility teams in areas such as capacity planning and supply chain management

Understand and apply procedures to maximize production efficiencies and minimize performance variances

Food Safety & Quality Control

Ensure all GMPs, allergen controls, sanitation, and Critical Control Points are followed by all personnel

Create, nurture, and support a spirit of high quality and food safety

Implement and oversee quality control procedures that ensure product consistency

Support order processing in areas such as customer complaints, process validation, and team training

Administer root cause analysis and resolution for food safety and quality concerns

Inventory & Ordering Management

Oversee the process of inventory and ensure supplies are appropriately stocked using FIFO (first in, first out) processes

Oversee deliveries of ingredients, paper products, and chemicals

Manage the input and accuracy of the MRP system (Crunchtime)

Workplace Safety & Compliance

Adhere to all food safety, sanitation, hygiene, and uniform standards</span