QUALITY ASSURANCE SPECIALIST (TITLE 5) (GS-11)

Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a QUALITY ASSURANCE SPECIALIST (TITLE 5), Position Description Number T58017P1 and is part of the IL 126, National Guard.

Duties

As a QUALITY ASSURANCE SPECIALIST (TITLE 5), GS-1910-11, you will serve as the single point of contact for interface between the Training Devices (TDs)/Systems contractor, major command (MAJCOM) functional managers, Administrative Contract Office (ACO), functional users and base support organizations. Major Duties - This is NOT an all-inclusive list: Manages overall surveillance of the contractor's work performance through personal inspections and engaging assigned Quality Assurance Specialists. Oversees and participates in the Development of the Quality Assurance Surveillance Plan (QASP) and periodically ensures its currency. Coordinates changes with the ACO, functional users, and command managers. Incumbent receives, reviews, and validates the contractor's certificate of services. Reviews reports of inspections and discrepancy reports and resolves conflicts between Air Force and Contractor personnel. Acts as final authority (at unit level) on what constitutes a mission impact in determining contract compliance with the simulator availability rate. Ensures the provision of required government-furnished services to the contractor through requests and coordination work with other base support activities such as, Civil Engineering, Safety, Security Police, Supply, etc. Manages assigned Operations and Maintenance expenditures, develops and coordinates additional funding requirements, and submits follow-on requirements to the resource manager. Reviews, validates, and authorizes government-furnished supplies and equipment stock levels and repairs. Meets with wing and squadron training personnel to determine TD monthly training schedules. Coordinates efforts to minimize the impacts of simulator limitations on formal and continuation training programs. Plans, schedules, coordinates, supports and controls the on-site activities of outside agencies in conducting simulation test and evaluation, inspection, and Simulator Certification (SIMCERT) of assigned TDs. Attends simulator configuration working group (SCWG) meetings to stay informed of changes in tactics, training, and aircraft equipment requirements. Provides briefing to local and higher management officials on the status of TD operations. Serves as member/evaluator for pre-award survey teams and acquisition/modification source selections relating to simulator complexes.

Qualifications

AREAS OF CONSIDERATION: The areas of consideration for this position, Title 5 Excepted Service, will be in the following manner and sequence: The FIRST area of consideration for this position will be candidates who match through the Priority Placement Program (PPP). The SECOND area of consideration will be Veterans' Preference (VP) eligible. The THIRD area of consideration will be all excepted permanent and indefinite temporary technicians within the ILNG. The FOURTH area of consideration will be all current Federal Employees. The FIFTH area of consideration will be all Federal re-employment eligible. The SIXTH area of consideration will be all U.S. Citizens. SPECIALIZED EXPERIENCE: GS-11 Level MUST possess at least 1-year specialized experience equivalent to at least the next lower grade of GS-9; experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test, and performance requirements; and skill in developing plans and programs; able to give expert technical direction to otherwise competent workers; experience determining operations when difficult and questionable phases of malfunctions are found; experience which required significant and concrete work accomplishments (i.e., special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field; experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experience; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Requirements

Federal employment suitability as determined by a background investigation. Subject to provisions of DoD Priority Placement Program. https://www.dcpas.osd.mil/sites/default/files/2021-09/PPP%20Handbook%20-%20Nov%202019.pdf This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. IAW The Fair Chance Act, Agency employees may not request criminal history information at the point of initial application, upon receipt of an application, or prior to, during or after a job interview. If an Optional Form (OF) 306, Declaration of Employment is submitted prior to the point of a conditional offer, questions related to background information section may not be asked. Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. This designation will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG. This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. Head of Agency requests to exceed 14 days in a calendar year must be approved in advance by the National Guard, Director of Manpower and Personnel (NGB-J1). May be required to successfully complete a trial period. Participation in direct deposit is mandatory. Recruitment and relocation incentives may be available for this position. PCS expenses may be authorized.

Education

Some federal jobs allow you to substitute your education for the required experience to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted for this occupational series and grade.

How you will be evaluated

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Customer Service Quality Assurance

How to apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13082418 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Other information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)). If you are needing some extra information regarding Federal Resumes, you should consider these tips from USA Jobs: USAJOBS Help Center | What should I include in my federal resume?