Senior Marketing Operations Specialist

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:

Lead the planning, execution and continuous improvement of Interventional Oncology & Embolization (IO&E) Marketing Operations processes, with primary responsibility for compliant HCP engagements, cross-functional project coordination, operational data and scalability

Work Mode: At Boston Scientific, we value collaboration and synergy. This role follows an onsite work model requiring employees to be in our local office.

Relocation Assistance: Relocation assistance is not available for this position at this time.

Visa Sponsorship: Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Your responsibilities will include:

HCP engagement operations: Facilitate HCP-related paperwork and c oordinate end-to-end operational support for compensated HCP meetings and events, including intake, service-path validation, contracting, documentation, logistics, service completion, honoraria, expense reimbursement, payment follow-through and record closeout

Project and portfolio planning: Build and manage integrated project plans, timelines, milestones, dependencies, risks and action logs across multiple concurrent initiatives. Proactively identify resource constraints, lead-time risks and priority trade-offs

Cross-functional partnership: Serve as a central liaison across Marketing, Sales Training, HEMA, R&D, Medical Education/Medical Affairs, Legal/Compliance, Finance, Meetings & Events, IT/data partners and other stakeholders. Establish clear ownership, decision points and communication cadence

Systems and process governance: Develop strong working knowledge of Engage HCP, SharePoint, Power Apps/request forms and related reporting tools. Promote and communicate consistent use of standard processes, templates and controls.

Process improvement and optimization: Lead identification, prioritization and implementation of process improvements across Marketing Operations. Simplify workflows, clarify roles and handoffs, standardize intake and tracking, and improve efficiency, compliance and stakeholder experience

Data, reporting and insights: Use operational data to monitor workload, cycle time, agreement status, utilization, spend, expirations and process exceptions. Improve data quality and translate findings into practical recommendations and leadership updates

Training and change adoption: Create clear process guidance and educate business partners on compliant, efficient ways of working. Support adoption of new tools, processes and governance standards

Operational excellence: Manage day-to-day priorities with accuracy and urgency while maintaining a strong customer-service mindset. Escalate issues early and drive timely resolution across stakeholders

Product Life Cycle Process (PLCP): Develop working knowledge of PLCP and associated Marketing deliverables to facilitate collaboration with Upstream and Downstream product launch process and deliverables

Required Qualifications

Bachelor's degree in business, marketing, communications, operations or a related field

A minimum of 4 years of relevant experience in marketing operations, project management, business operations, healthcare, medical device or another regulated environment

Demonstrated ability to lead complex, cross-functional projects with multiple workstreams, senior leadership stakeholders and competing priorities

Excellent project management, organization, problem-solving and follow-through skills

Strong aptitude for data, including the ability to organize, analyze and communicate operational information and insights

Excellent written and verbal communication skills, with the ability to influence without direct authority

High attention to detail and sound judgment when managing compliance-sensitive processes, documentation, deadlines and budgets

Preferred Qualifications

Experience supporting HCP contracting, consulting services, meetings/events, honoraria or expense reimbursement

Experience with process mapping, continuous improvement, workflow design or change management

Experience with systems such as Engage HCP, SharePoint, Power Apps, DocuSign, Excel, Tableau or Power BI

Ability to convert ambiguous business needs into clear processes, plans, ownership and measurable outcomes

Collaborative, proactive and adaptable working style with professional maturity and a continuous-learning mindset

Requisition ID: 636038

Minimum Salary: $ 71500

Maximum Salary: $ 135800

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com— will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

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