Systems Administrator II - Windows

Position Overview

Pay range: $67,070 - $108,990 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

UAB Medicine Health System Information Services (HSIS) plays a critical role in supporting the entire organization. This team of more than 400 dedicated individuals keeps UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients and business support to our organization. You’ll join a large team with a passion for healthcare information technology and being part of a mission-driven organization.

Job Description

The Server Administrator's role is to ensure the stability, performance and integrity of all Health System server systems. This includes hosts, virtual machines, physical servers, data storage systems, presentation services, authentication and authorization systems, data and server backup systems and system services. In addition, the Systems Administrator will participate in the installation, monitoring, maintenance and support of all server hardware, software, and networks. The person will also diagnose, resolve, and document hardware and software server problems in a timely and accurate fashion and provide team and end user training where required. The System Administrator ensures the availability of client/server applications, ensures high-performance levels of the various business and clinical applications, configures new implementations and develops processes and procedures for ongoing management and monitoring of enterprise server and storage environments. Handles client access issues and assists in overseeing the physical, integrity, and safety of the server and storage stacks/farms.

Primary Responsibilities

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure

Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational standards

Investigate and troubleshooting issues. Repair and recover from hardware or software failures

Coordinate and communicate with impacted business units

Manage workflow using an enterprise ticketing system

Windows Server Build and Administration

Participate in technical research and development to enable continuing innovation within the infrastructure

Ability to take project requirements and turn them into an executable plan

Respond to emergency server outages in accordance with business continuity and disaster recovery plans.

Create and maintain documentation as it relates to server configuration, server relationships, and service records.

Adhere to policies, procedures, and associated training plans for server administration, usage, and disaster recovery.

Maintain company servers, hosts, Active Directory, file servers and other server related hardware.

Utilize trouble ticketing and tracking system to coordinate work and document work tasks.

Conduct research on server products, services, protocols, and standards to remain abreast of developments in the server industry.

Oversee new and existing equipment, hardware, and software upgrades.

Configure servers to ensure their smooth and reliable operation for fulfilling business objectives and processes.

Monitor server performance and troubleshoot problem areas as needed.

Receive and respond to incoming calls, automated alerts, notifications, and/or e-mails/ticketing system regarding server problems.

Ensure server authentication with directory services.

Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information

Monitor and test server performance and provide server performance statistics and reports.

Participate in maintaining all server security solutions.

Qualifications

Associate's degree in Information Systems or a related field and four (4) years of related experience required. Work experience may substitute for education requirement.

Preferred Skills

At least 4 years of Information Technology experience

At least 3 years of Windows and/or Linux Administration experience

Specialization in at least one of the following: Active Directory, Citrix, Databases, VMware, Hyper-V, Linux/Unix, Storage Systems

Windows Server 2019/2022/2025 Build and Administration

Redhat/Oracle Enterprise Linux 6, 7, 8 Build and Administration

Experience administering Microsoft Clusters, Linux Clusters

Experience with DHCP, DNS, IP configuration

Scripting skills including PowerShell, VBScript, bash, Python or Kubernetes

Understanding of Active Directory, Group Policies, OU structure

Strong Troubleshooting skills regarding all components of Windows from OS and driver issues to authentication issues

An understanding of server capacity planning, server security principles, and general server management best practices

Working technical knowledge of current server hardware, software, protocols

Ability to operate server process monitors, interpret output from procmon, network monitors, and competence with testing tools

Hardware troubleshooting experience

Knowledge of granting and removing rights to resources including network file servers

Certifications: MCSA

Strong interpersonal, written, and oral communication skills

Able to conduct research into server issues as required

Ability to present ideas in user-friendly language

Self-motivated and directed, with keen attention to detail

Able to effectively prioritize tasks in a high-pressure environment

Able to work with moderate supervision

Strong customer service orientation

Experience working in a team-oriented, collaborative environment

Ability to sit at a computer for extended periods of time

Ability to lift and install equipment into server equipment racks

Available for after-hours on call support

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.