Customer Quality Engineer
Coherent
Monroe, CT · Posted October 6, 2026
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About the job
Job Summary: The Customer Quality Engineer acts as the bridge between our Customers and Internal teams, ensuring that our products and services meet or exceed quality standards and Customer requirements. This role involves working directly with site Operations and Engineering to improve product quality, address customer complaints, and drive complaint resolution through formal quality investigations; including implementing corrective actions to prevent recurrence.
This position will support product quality & play a critical role in partnering with our customers to understand and delivery their requirements. The Customer Quality Engineer will spend significant time investigating product quality issues and communicating directly with Coherent Ceramics key customers.