Quality Assurance and Controls Specialist (5831)

Location: Memphis, TN

Type: Contract

Job #5831

NextPath Workforce Solutions is currently seeking a Quality Assurance Analyst to join our client’s team in Memphis, TN . This is a Hybrid, Contract position.

SALARY: $24-$28 per hour (depending on experience)

Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.

REQUIREMENTS:

Bachelor's Degree required with 3+ years of relevant experience, preferably in financial services

Strong attention to detail with high accuracy in a high-volume environment

Knowledge of quality assurance, audit methodology, operational controls, and process improvement

Ability to identify risks, evaluate procedural gaps, and suggest practical solutions

Strong analytical and problem-solving skills, including root cause analysis

Experience monitoring performance metrics, preparing reports, and advising leadership

Brokerage operations experience (preferred)

Managed Accounts experience (preferred)

Trading or trade review experience (preferred)

Experience in quality assurance, controls, audit, risk, or process improvement within financial services (preferred)

RESPONSIBILITIES:

Review Advisory and Managed Account processes for accuracy, compliance, and procedural adherence

Conduct audits, transaction reviews, and quality assessments to ensure standards and risk controls are met

Monitor workflows to identify errors, procedural gaps, and operational risks

Investigate discrepancies and errors, determining root causes and recommending solutions

Develop and report on quality metrics, audit findings, and error trends

Collaborate with leadership to enhance operational controls and workflow efficiency

Assist in developing and delivering training on quality, compliance, and processes

Maintain and update training materials reflecting process changes and audit findings

Coach team members to reinforce accountability and quality standards

Respond to internal and external inquiries related to quality and compliance standards

Support adherence to service levels, quality benchmarks, and risk management protocols

NEXTPATH WORKFORCE SOLUTIONS:

NextPath is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles.

If the position above doesn’t seem to fit, we have a variety of clients with roles that could be a better match. Reach out by emailing your resume to apply@nextpathcp.com for a recruiter to assist.

We are an Equal Opportunity Employer View all open jobs: http://www.nextpathcp.com

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