Admissions Coordinator - Glendale

Position Overview

The Admissions Coordinator serves as the campus subject matter expert for admissions administrative processes and ensures accurate, consistent data management through staff training and support. This role also manages documentation collection and supports admissions operations from inquiry through enrollment.

Pay: $20.00 - $22.00

Location: Onsite - Glendale, AZ

What We Offer:

Paid Training

Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off : Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)

Retirement Matching : 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance : Health, vision, and dental coverage for you and your dependents

Pet Insurance : Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment : Eligibility starts first of the month following completing one full month of employment

What You'll Do

As requested by the Director of Admissions: Send daily emails: Financial Aid calendar, HESI schedules, and appointment updates

Schedule all campus and virtual HESI exams and manage related communications

Generate and distribute timely, accurate reports

Enter and maintain accurate data in Conext and CNex for inquiries, interviews, enrollment agreements, and status changes

Confirm entry of test scores; follow up on missing data

Process enrollments and track student documentation from interview through start date

Scan, track, and verify student documents, including transcripts and POG items

Maintain and update enrollment spreadsheets

Cover front desk duties and switchboard relief as needed

Support events: referral events, open houses, orientations, and start days

Maintain admissions collateral and communication tools (e.g., presentations, handouts, electronic equipment)

Order and manage student uniforms, background checks, and admissions materials

Open/close start dates in BroadLeaf and create email templates as needed

Train staff on admissions processes and data entry to ensure consistency

Stay up to date and inform team on policy, catalog, and tuition changes

Assist with COS forms and notify reps when student summaries are complete

Collect and process waitlist program documents (e.g., DH)

Submit and track transcripts for transfer credit review

Process foreign POG translations and evaluations

Prepare and send acceptance, alternate, and denial letters

Systems & Technology

Maintain TourTab devices and monitor usage logs

Manage orientation check-in and student tracking in CNex

Support other campuses in the absence of their Admissions Coordinators

Assist the DOA, other department managers, and Regional Director of Admissions as needed

Other duties as assigned

What You'll Bring

Education & Experience

HS Diploma or GED (required)

Bachelor's Degree and Business Administration or related field (preferred)

Advanced knowledge of database management and data entry (required)

Intermediate Microsoft Outlook and Excel skills (required)

Minimum of one (1) year of experience in CAMPUS VUE, Broadleaf and CRM (preferred)

Skills

Possesses exceptional customer service skills

Detail-oriented with a strong focus on accuracy and quality of work

Applies knowledge and skills to complete tasks with minimal supervision

Identifies straightforward problems and recommends potential solutions

Communicates clearly and effectively with peers and stakeholders

Demonstrates active listening and empathy in interactions

Participates in presentations or facilitates small group discussions

Manages multiple tasks in a dynamic environment

Uses productivity software and collaboration tools with confidence

Shows initiative and accountability for assigned outcomes

Make timely decisions that keep the organization moving forward

Apply effective and efficient processes with a focus on continuous improvement

Build open and comfortable relationships with diverse groups

Learn actively from both successes and failures while solving new problems

Standard Abilities

Able and willing to: Communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.

No travel required

About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.

As requested by the Director of Admissions: Send daily emails: Financial Aid calendar, HESI schedules, and appointment updates

Schedule all campus and virtual HESI exams and manage related communications

Generate and distribute timely, accurate reports

Enter and maintain accurate data in Conext and CNex for inquiries, interviews, enrollment agreements, and status changes

Confirm entry of test scores; follow up on missing data

Process enrollments and track student documentation from interview through start date

Scan, track, and verify student documents, including transcripts and POG items

Maintain and update enrollment spreadsheets

Cover front desk duties and switchboard relief as needed

Support events: referral events, open houses, orientations, and start days

Maintain admissions collateral and communication tools (e.g., presentations, handouts, electronic equipment)

Order and manage student uniforms, background checks, and admissions materials

Open/close start dates in BroadLeaf and create email templates as needed

Train staff on admissions processes and data entry to ensure consistency

Stay up to date and inform team on policy, catalog, and tuition changes

Assist with COS forms and notify reps when student summaries are complete

Collect and process waitlist program documents (e.g., DH)

Submit and track transcripts for transfer credit review

Process foreign POG translations and evaluations

Prepare and send acceptance, alternate, and denial letters

Systems & Technology

Maintain TourTab devices and monitor usage logs

Manage orientation check-in and student tracking in CNex

Support other campuses in the absence of their Admissions Coordinators

Assist the DOA, other department managers, and Regional Director of Admissions as needed

Other duties as assigned

Education & Experience

HS Diploma or GED (required)

Bachelor's Degree and Business Administration or related field (preferred)

Advanced knowledge of database management and data entry (required)

Intermediate Microsoft Outlook and Excel skills (required)

Minimum of one (1) year of experience in CAMPUS VUE, Broadleaf and CRM (preferred)

Skills

Possesses exceptional customer service skills

Detail-oriented with a strong focus on accuracy and quality of work

Applies knowledge and skills to complete tasks with minimal supervision

Identifies straightforward problems and recommends potential solutions

Communicates clearly and effectively with peers and stakeholders

Demonstrates active listening and empathy in interactions

Participates in presentations or facilitates small group discussions

Manages multiple tasks in a dynamic environment

Uses productivity software and collaboration tools with confidence

Shows initiative and accountability for assigned outcomes

Make timely decisions that keep the organization moving forward

Apply effective and efficient processes with a focus on continuous improvement

Build open and comfortable relationships with diverse groups

Learn actively from both successes and failures while solving new problems

Standard Abilities

Able and willing to: Communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.

No travel required