Inside Sales Representative
Reliance
Spartanburg, SC · Posted September 24, 2026
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This listing does not state pay. Across 378 open inside sales representative listings that state pay, the middle half runs $50,000 to $72,500 and the median is $61,500.
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About the job
Job Summary
The Inside Sales Representative is responsible for supporting sales activities, managing customer accounts, and developing new business opportunities. This includes overseeing the day-to-day management of each account, such as order entry, ensuring product accuracy, coordinating timely delivery, and proactively communicating order confirmations or any issues, ensuring a smooth and reliable customer experience.
Physical Requirements
Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Repetitive Motion, See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Function in the Job
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function
Manage customer accounts to ensure timely delivery, quality performance, and customer retention
Handle inbound and outbound customer communications including phone and email
Research prospective leads, identify customer buying trends, and provide reports to management
Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times
Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers
Develop and maintain professional relationships with customers and support customer service needs
Communicate effectively with customers regarding quotes, orders, and material applications
Prepare and submit sales reports and performance data as required
Work closely with sales teams to support growth and meet customer requirements
Perform additional duties as assigned
Required Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Strong written and verbal communication skills
Ability to multitask, organize, and prioritize work effectively
Strong work ethic, reliability, and attention to detail
Ability to work independently and as part of a team
Proficiency in Microsoft Word, Excel, Outlook, and CRM/ERP systems
Knowledge of steel products, market conditions, and customer requirements preferred
Ability to analyze information and support decision-making
EDUCATION AND EXPERIENCE
High school diploma or equivalent required
Bachelor’s degree in business or related field preferred
1–3 years of sales, customer service, or business-related experience preferred
Manage customer accounts to ensure timely delivery, quality performance, and customer retention
Handle inbound and outbound customer communications including phone and email
Research prospective leads, identify customer buying trends, and provide reports to management
Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times
Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers
Develop and maintain professional relationships with customers and support customer service needs
Communicate effectively with customers regarding quotes, orders, and material applications
Prepare and submit sales reports and performance data as required
Work closely with sales teams to support growth and meet customer requirements
Perform additional duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Strong written and verbal communication skills
Ability to multitask, organize, and prioritize work effectively
Strong work ethic, reliability, and attention to detail
Ability to work independently and as part of a team
Proficiency in Microsoft Word, Excel, Outlook, and CRM/ERP systems
Knowledge of steel products, market conditions, and customer requirements preferred
Ability to analyze information and support decision-making
EDUCATION AND EXPERIENCE
High school diploma or equivalent required
Bachelor’s degree in business or related field preferred
1–3 years of sales, customer service, or business-related experience preferred