CRM Operations Coordinator (Sports)

We are hiring a CRM Operations Coordinator (Sports) to join a top entertainment company in Fort Lauderdale, FL. This freelance role will run through August 2027 and will be fully onsite at their Fort Lauderdale office. The core schedule is Wednesday through Sunday, with weekend live coverage every week of the year. Occasional flex is needed for select Tuesday/Wednesday UEFA matchdays and holiday events.

Pay Rate $32/hour

Responsibilities:

Execute push (and email/in-app as needed) for live and upcoming events: fight night alerts, game-day reminders, score/result pushes, and highlight and VOD availability

Monitor live events in real time and send time-sensitive messages tied to key moments (kickoff, fight start, finals, upsets, overtime)

QA all sends for accuracy (deep links, personalization, timing) before and during live windows

Troubleshoot send issues in real time and escalate platform or content problems quickly

Partner with digital team on content availability, embargoes, and real-time editorial updates that inform timing and messaging

Maintain the sports send calendar across all sports and seasons, coordinating beat dates and deconflicting against other CRM programs and audience fatigue limits

Prepare briefs, copy, and templates ahead of each weekend window

Support BAU CRM operations: send QA, scheduling, and campaign setup across channels

Report weekly and post-event performance (opens, CTR, opt-outs), flagging anomalies and optimization opportunities

Maintain send playbooks, timing templates, and escalation contacts for recurring events, and run an off-season retro and playbook refresh each summer

Required Qualifications:

1-3 years of experience in CRM, lifecycle marketing, push notifications

Hands-on experience with a push/messaging platform (e.g., Braze, SFMC, or similar)

Comfort working live, time-pressured sends during games/events, not just pre-scheduled campaigns

Strong attention to detail and QA discipline under time pressure

Working knowledge of football (NFL/CFB), combat sports, soccer, or golf

Excellent cross-functional communication skills, particularly with editorial/content partners

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .

Opportunity Awaits.

#LI-KS6