Director Strategic Account Leader

The Strategic Account Leader owns the end-to-end commercial and financial performance of assigned enterprise accounts. This role is accountable for revenue growth, margin performance, business development, client satisfaction, and long-term account strategy.

Operating as a single point of accountability, the Strategic Account Leader leads account strategy, drives deal origination and closure, and ensures alignment between commercial commitments and operational delivery.

Benefit Information:

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Key Responsibilities

1. Full Account Ownership

Own overall account performance, including revenue, margin, and growth targets

Develop and execute multi-year account strategy and roadmap

Operate as the single-threaded leader accountable for account outcomes

2. Business Development & Growth

Own pipeline creation, deal strategy, and closure within assigned accounts

Drive expansion revenue through cross-sell, upsell, and new service offerings

Lead pursuit strategy for large and complex deals, including pricing and positioning

Direct and align BD/sales resources supporting the account

3. Client Leadership

Serve as the primary executive relationship owner

Build trusted relationships with C-level and senior stakeholders

Lead contract renewals, renegotiations, and strategic discussions

Drive client satisfaction, retention, and long-term partnership growth

4. Financial Performance

Accountable for revenue growth and gross margin performance

Drive pricing strategy, cost optimization, and profitability improvements

Partner with finance on forecasting, planning, and variance management

5. Risk & Delivery Alignment

Ensure commercial commitments align with operational delivery and margin expectations

Identify and proactively mitigate financial, operational, and relationship risks

Maintain strong forecast accuracy and business visibility

6. Cross-Functional Leadership

Align and influence operations, finance, and sales teams to deliver account outcomes

Drive accountability across functions without direct authority

Ensure seamless transition from deal closure to execution

Qualifications & Experience

12+ years of experience in strategic account management, business development, or P&L leadership

Proven track record of driving revenue growth and closing large, complex deals

Strong financial acumen, including experience managing revenue and margin performance

Experience working in matrixed organizations with cross-functional leadership

Industry experience in facilities management, semiconductor, advanced manufacturing, or related sectors preferred

Fluency in Mandarin.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com