Vendor Contracts Administrator - IT VMO

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The Vendor Contract Administrator (VCA) – IT VMO is responsible for managing the contract life cycle, which includes participating in selection of vendors, contract development and negotiation, changes, modifications, and enforcement of performance clauses, including incentives and remedies. The VCA acts as the key contact and subject-matter expert for all contract-related activities. This includes assisting with negotiating contract terms, conditions, modifications, incentives, and remedies, while working with key stakeholders to ensure that their requirements are met. Additionally, this position manages the contract execution process, resolving problems, mitigating delays, assisting with audits, mediating disputes, and escalating issues.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

Competitive salary

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Life, short-term, and long-term disability options

Career advancement opportunities and professional development

Wellness programs that promote a healthy work-life balance

Flexible Spending Account – Health Care/Childcare

CalPERS retirement

457(b) option with a contribution match

Paid life insurance for employees

Pet care insurance

Education & Requirements

Minimum of four (4) years of relevant experience including negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements required

Experience in managing large complex contracts in one or more IT categories, including hardware, software, service, and communication

Experience working with all key departments (security, compliance, finance, tax, AP, legal and procurement)

ITIL experience desired, but not required

Bachelor’s degree in Business, Economics, Psychology, Computer Science, Mathematics, Statistics, or Finance from an accredited institution In lieu of the required Bachelor’s degree, a minimum of four (4) years of additional relevant work experience is required for the position

This experience is in addition to the minimum years listed in the Experience Requirements above

Four (4) additional years of experience in a Purchasing Department or Equivalent Agency, in which primary responsibilities included contract negotiation, development of contract standards and procedures, and development of multi-year or major high value agreements with an emphasis on technology or IT service agreements

Preferred Relevant Professional Certifications include, but are not limited to: Certified Professional Contract Manager™

Certified Public Procurement Officer

NIGP Specialization Certificate: Technology Procurement

NIGP Certified Procurement Professional

Key Qualifications

Must have a valid California Driver’s license

Thorough knowledge and understanding of: Procurement and vendor management practices

How to determine contractual and financial exposure and negotiate contracts

Contracting trends, licensing models and traditional and emerging contract and vendor performance models

Market knowledge of the category of IT vendor for which the contract manager is responsible

Contract risks and to work with other parts of the organization in crafting tactics and strategies for risk mitigation

Best practices for IT contract negotiation tactics and strategies

How to structure bids, evaluate bids against a broad set of evaluation criteria, and provide recommendations for vendor selection

Government and industry regulations that will influence contracting approach and vendor behavior (for example, FINRA for financial institutions, and U.S. Health Insurance Portability and Accountability Act [HIPAA] for healthcare organizations).

Knowledge of IT concepts and systems

Customer-focused approach to delivering contract management services to internal customers

Strong relationship and interpersonal skills to be applied in working with vendors across the entire contract life cycle

Strong interpersonal and communication skills

Strong project and process management skills, with the ability to handle multiple vendors and multiple contracts, as well as a wide range of tasks

Proven ability to: Bridge communications between the IT and business organizations, with a focus on developing an understanding of how to structure contracts to deliver against business needs and goals

Protect the enterprise's interests, comply with applicable regulations, and mitigate risks, assembling the appropriate set of clauses and schedules, without hampering delivery methodologies and processes

Leverage interpersonal relationship strengths to manage disputes and drive change in vendor behaviors, and create a working environment where vendors receive incentives to change behaviors and meet performance goals

Adopt an analytical approach to problem solving, with a focus on managing tasks with appropriate urgency in a results-oriented team environment

Manage multiple complex contracting initiatives across organizational boundaries

Make decisions efficiently that add value and are achieved in what can be tight time frames

Communicate with clarity to internal and external stakeholders and with vendors.

Use technology and tools effectively in managing the contract life cycle

Create a customer-focused, service-based approach to working with stakeholders and vendors that emphasizes the creation and cultivation of cross-organizational relationships

Analyze and evaluate change to drive continuous improvement in the process of contract management and incorporate contract management trends

Participate in the development of the asset management mission, goals, and objectives

Communicate with IT users, legal and procurement staff, and business leaders to craft contracts that align complex needs with contractual requirements to achieve business outcomes

Start your journey towards a thriving future with IEHP and apply TODAY !