Business Assistant

Overview

About us

At Acierno Dental Our team is committed to making dental visits positive, stress-free and even fun!

We are seeking a friendly, organized, and detail-oriented Business Assistant to join our front office team. This role is essential in creating a smooth patient experience from the moment they walk in the door. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping operations running efficiently.

Schedule (days/hours)

Monday 8am-5pm, Tuesday 7am-7pm, Wednesday 7am-7pm, Thursday 7am-7pm, Friday 7am-1pm ( office hours schedule will vary depending on the hours they are available.) Responsibilities

Greet and check in patients with a warm and professional attitude

Manage appointment scheduling and maintain an efficient daily schedule

Answer phone calls, respond to patient inquiries, and provide excellent customer service

Verify insurance coverage and assist with billing and payment processing

Maintain accurate patient records and update information as needed

Coordinate with clinical staff to ensure smooth patient flow

Support overall office organization and front desk operations

Qualifications

Previous front office, customer service, or dental office experience preferred

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Comfortable working with scheduling and office software systems

Detail-oriented with a patient-first mindset

Positive attitude and ability to work well in a team environment

Preferred Qualifications

Previous experience in a dental or medical office setting

Compensation

$20-$24 About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com

Greet and check in patients with a warm and professional attitude

Manage appointment scheduling and maintain an efficient daily schedule

Answer phone calls, respond to patient inquiries, and provide excellent customer service

Verify insurance coverage and assist with billing and payment processing

Maintain accurate patient records and update information as needed

Coordinate with clinical staff to ensure smooth patient flow

Support overall office organization and front desk operations

Previous front office, customer service, or dental office experience preferred

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Comfortable working with scheduling and office software systems

Detail-oriented with a patient-first mindset

Positive attitude and ability to work well in a team environment