IT Infrastructure Engineer

IT - Infrastructure Engineer I

Starting Salary - $70,158.40 annually.

IT - Infrastructure Engineer II

Starting Salary - $77,334.40 annually.

IT - Infrastructure Engineer II

Starting Salary - $$81,224.00 annually.

Must be able to perform the essential functions of the position, with or without reasonable accommodation. Essential functions and job-related requirements, including physical and cognitive demands, are described below. This job description outlines the general scope of duties and responsibilities and is not intended to be an exhaustive list of all tasks that may be assigned.

MAJOR FUNCTION

Performs professional engineering work involving the design, implementation, administration, maintenance, automation, monitoring, and security of the County's enterprise information technology infrastructure.

The Infrastructure Engineer supports one or more enterprise technology disciplines including network infrastructure, wireless networking, virtualization, enterprise storage, cloud platforms, Microsoft 365, identity services, cybersecurity, automation, and disaster recovery. Work involves planning, implementing, troubleshooting, documenting, securing, and optimizing enterprise technology systems while ensuring highly available, resilient, and secure services for County departments and affiliated agencies.

As engineers advance through the classification series, responsibilities evolve from operational support to enterprise architecture, technical leadership, strategic planning, and technology governance.

Infrastructure Engineers may be assigned responsibility for one or more enterprise technology domains including:

Enterprise Routing and Switching

Wireless Infrastructure

Enterprise Firewalls and Network Security

Server Infrastructure

Enterprise Virtualization Platforms

Enterprise Storage (SAN)

Cloud Infrastructure

Microsoft 365 Services

Identity and Access Management

Operational Cybersecurity

Infrastructure Automation

Disaster Recovery

Monitoring and Observability

Enterprise Backup and Recovery

(Current enterprise technologies include Cisco, HPE Aruba, Meraki, Check Point, Microsoft Azure, Oracle Cloud Infrastructure, Microsoft 365 G5, Red Hat Enterprise Linux, VMware, HPE Storage, Veeam, and Red Hat Ansible Automation Platform.)

ILLUSTRATIVE DUTIES

Design, implement, maintain and support enterprise infrastructure.

Configure, troubleshoot and optimize enterprise network systems.

Administer virtualization, storage and cloud platforms.

Implement and maintain enterprise cybersecurity controls.

Develop and maintain infrastructure automation.

Participate in disaster recovery and business continuity planning.

Produce and maintain technical documentation.

Participate in architecture reviews and technology evaluations.

Lead or participate in infrastructure projects.

Mentor junior engineers.

Collaborate with vendors and business stakeholders.

Participate in emergency response activities as required.

KNOWLEDGE, ABILITIES AND SKILLS

Technical Knowledge

Enterprise networking

Cloud computing

Cybersecurity

Microsoft 365

Virtualization

Storage

Linux administration

Automation

Enterprise architecture

Analytical Skills

Root cause analysis

Problem solving

Capacity planning

Performance optimization

Risk assessment

Professional Skills

Written communication

Presentation skills

Technical documentation

Vendor coordination

Customer service

Leadership Skills

Mentoring

Project leadership

Collaboration

Strategic planning

Technology governance

MINIMUM QUALIFICATIONS

Graduate of an accredited high school/trade school or possession of an equivalent diploma.

Must possess and maintain a valid Florida’s Driver’s License.

A comparable combination of related training and experience may be substituted for the minimum qualifications, except where licensure is required

IT Infrastructure Engineer I – PG 21

Minimum Qualifications

Education - Associate degree in Information Technology, Computer Science, Engineering, Cybersecurity or related field.

Experience - 0–2 years

Technical Competencies

Basic switching

VLAN configuration

Layer 2 troubleshooting

Wireless deployments

Basic server administration

Basic virtualization

Microsoft 365 administration

Execute existing Ansible playbooks

Basic cloud administration

Leadership Expectations

Works under direct supervision

Learns enterprise standards

Develops technical documentation

Demonstrates customer service

Preferred Certifications

Networking

CCST

Network+

Microsoft

MS-900

Linux

RHCSA

IT Infrastructure Engineer II – PG - 23

Minimum Qualifications

Education - Associate or Bachelor's Degree

Experience - 2–5 years

Technical Competencies

Enterprise routing and switching

Firewall administration

Wireless troubleshooting

Virtualization administration

SAN administration

Microsoft 365 administration

Identity management

Develops automation playbooks

Leadership Expectations

Works independently

Leads small technical projects

Assists with mentoring

Participate in architecture reviews

Preferred Certifications

Networking

CCNA

Aruba ACNA

Security

SSCP

Automation

RHCSA

Red Hat Ansible

IT Infrastructure Engineer III – PG - 24

Minimum Qualifications

Education - Bachelor's preferred

Experience - 5–8 years

Technical Competencies

Enterprise architecture implementation

Data center networking

Advanced firewall administration

Enterprise virtualization

Storage architecture

Hybrid cloud

Microsoft 365 enterprise administration

Cybersecurity engineering

Automation development

Leadership Expectations

Technical Lead

Mentors junior engineers

Leads major projects

Reviews engineering designs

Preferred Certifications

Networking

CCNP Enterprise

Security

CCSA

SSCP

Cloud

AZ-305

Virtualization

VMware VCP

Linux

RHCE