Chief Nursing Officer - Saint Francis - Bartlett

Saint Francis Hospital-Bartlett, TN

Opened in 2004, Saint Francis Hospital-Bartlett became the first full-service health care facility in Bartlett, Tennessee. We’re committed to providing quality care that serves the needs of Bartlett and all of the North and Northeast Shelby County community. As our community grows, we continue to expand our scope of care and nurture strong relationships with community partners.

Our 156-bed facility enables us to treat a wide range of conditions and includes:

88 medical/surgical beds

16 orthopedic/spine beds

10 mother-baby suites

10 neonatal intensive care unit (NICU) beds

16 intensive care unit (ICU) beds

16 progressive care unit (PCU) beds

In addition, Saint Francis Hospital-Bartlett offers six surgery suites, a 24-hour emergency room and a dedicated outpatient imaging center.

Saint Francis Hospital-Bartlett is accredited by The Joint Commission, the nation’s oldest and largest hospital accreditation agency.

https://www.saintfrancisbartlett.com/

Position Summary

The Chief Nursing Officer (CNO) serves as the senior nursing executive, responsible for the strategic direction, quality, and operational performance of all nursing and designated patient care services.

This role provides 24/7 leadership accountability for:

Clinical quality and patient safety

Nursing workforce performance and engagement

Regulatory compliance and evidence-based practice

Resource and financial management

The CNO partners with executive leadership, the medical staff, and the governing board to advance organizational strategy and ensure high-quality patient outcomes.

People & Culture

Lead nurse recruitment, retention, and succession planning

Foster a culture of safety, engagement, and professional development

Support workforce planning, competency development, and education programs

Promote a respectful, inclusive, and high-performing work environment

Clinical & Operational Leadership

Ensure delivery of safe, evidence-based, patient-centered care

Maintain compliance with regulatory and accreditation standards

Oversee care delivery models, clinical systems, and practice standards

Drive continuous improvement in outcomes, safety, and patient experience

Quality, Safety & Performance

Lead quality improvement and patient safety initiatives

Monitor key metrics (clinical outcomes, infection rates, patient satisfaction)

Establish and sustain a culture of accountability and continuous improvement

Mitigate clinical risk and ensure appropriate corrective actions

Strategic Leadership

Translate organizational strategy into nursing priorities and execution plans

Represent nursing at executive, board, and medical staff levels

Drive change management and organizational transformation

Align labor, productivity, and resource utilization with performance goals

Financial & Resource Management

Manage labor, operating, and capital budgets

Optimize staffing models based on acuity and patient needs

Ensure cost-effective utilization of resources while maintaining quality

Collaboration & Stakeholder Engagement

Build strong partnerships with physicians and interdisciplinary leaders

Strengthen academic affiliations and nursing pipeline programs

Engage staff in shared governance and decision-making

Technology & Innovation

Support adoption and optimization of clinical technologies and EMR systems

Leverage data and analytics to improve care delivery and outcomes

Qualifications Experience

Minimum 5 years of progressive nursing leadership experience (ACNO, Director, or equivalent) in a complex hospital setting

Demonstrated success in clinical operations, quality improvement, and workforce leadership

Education & Licensure

Bachelor’s and Master’s degree in Nursing or related field required

Active RN license required

CENP, NEA-BC, or similar certification preferred

Core Capabilities

Strong clinical and financial acumen

Proven ability to lead change and improve outcomes

Excellent communication and relationship-building skills

Experience in recruitment, retention, and talent development

Knowledge of regulatory, accreditation, and compliance standards

Leadership Profile

The ideal candidate is a credible, collaborative nurse executive who:

Leads with integrity, accountability, and transparency

Drives results through data, strategy, and execution

Builds highly engaged, high-performing teams

Balances clinical excellence with operational and financial performance

Serves as a trusted partner to executives, physicians, and the board

Compensation

A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

Travel

Up to 25 percent travel in market. Selected candidate will be required to pass a Motor Vehicle Records check.

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