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Remote Senior Director, 24/7 Contact Center & AI Transformation

Alzheimer's Association International

Chicago, IL · Posted October 22, 2026

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About the job

The Alzheimer's Association is seeking a Senior Director, Contact Center, to lead our 24/7 helpline operations, ensuring clinical quality, high constituent experience, and responsible AI use. You will manage a large team, guide technology adoption, and partner with IT to...