District Office Coordinator

$20 per hour

Overview

District Office Coordinators handle the routine office work and administrative responsibilities of districted communities. They are also responsible for assisting with planning and coordinating community events and activities.

Job Duties

Greets and establishes rapport with guests, current and prospective residents. Fields community comments, suggestions and complaints to the District Manager (Essential)

Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)

Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in NetSuite; records in the proper accounts and issues receipts (Essential)

Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports. Maintains records and files in accordance with the Operations Manual (Essential)

Assists prospective residents by checking the status of inventory; reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the manager (Essential)

Maintains the petty cash fund, ensuring to record expenditures in proper accounts

Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals. Reviews and codes invoices and statements for approval

Schedules clubhouse rentals and processes rental fees

Ensures office supplies are sufficiently stocked and prepares supply orders as necessary

Makes collection calls for site rental payments as directed; submits bad debt files to collections

Processes resident move-ins and move-outs in accordance with the Operations Manual

Assists with planning and coordinating resident relations events and activities within the communities

Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other community-related information as directed

Refers all sales prospects to District Manager and enters prospect information into Yardi in a timely manner

Forwards customer service requests to the District Manager in a timely fashion

Completes new move-in incentive requests for non-Sun Homes home deals

Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials

Prepares bank deposit slips and deposit funds as required; makes daily bank runs as needed

Other duties as assigned

Requirements

High School Diploma or GED (Required)

2 years in administrative experience (Required)

6 months in property management office experience (Preferred)

6 months in previous NetSuite experience (Preferred)

Excellent verbal and written communication skills

Strong customer service skills

Good problem-solving skills

Professional appearance

Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner

Must have a valid driver's license

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental and Vision Plans

On-Site Fitness Center

Voluntary Health and Dependent Care Reimbursement Accounts

Life, Accidental Death & Dismemberment Insurance and Dependent Life

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education

Vacation RV Site Discounts for team members when visiting Sun resorts across the nation

Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child

Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty