Inside Sales Representative

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

The Inside Sales Representative is responsible for providing exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. This role serves as a primary point of contact for contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative ensures customer orders are completed accurately and efficiently while delivering an outstanding customer experience.

Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections

Plan and implement telemarketing and prospecting objectives

Coordinate delivery and pick up of orders with operations teams

Provide support to Outside Sales team

Adhere to pricing guidelines and policies of customer financial services

What you'll bring:

Previous front-line customer service and sales experience

Industry experience with construction or building materials a plus

Spanish bilingual proficiency a plus

Ability to effectively communicate and follow-up with customers, vendors, team members, and management

Eagerness and ability to learn and retain vast amounts of product information

What you'll earn:

Retirement Benefits: 401k eligible with employer match

Health Insurance: Medical insurance, prescription drug coverage, vision and dental benefits, as well as life and disability insurance.

Paid Time Off/Paid Sick Leave: Applicants can expect to accrue 15 days of paid time off during their first year (4.62 hours for every 80 hours worked) and increased accruals after five years of service.

Paid Holidays: The company recognizes 8 paid holidays and three floating holidays per year.

Parental Leave

Annual safety shoe allowance

Paid training and certifications

Legal assistance and identity protection

Pet insurance

Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Please contact careers@QXO.com if you have any questions related to this job posting.

Salary Range:

USD $23.94 - USD $36.00 /Hr.

The Inside Sales Representative is responsible for providing exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. This role serves as a primary point of contact for contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative ensures customer orders are completed accurately and efficiently while delivering an outstanding customer experience.

Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections

Plan and implement telemarketing and prospecting objectives

Coordinate delivery and pick up of orders with operations teams

Provide support to Outside Sales team

Adhere to pricing guidelines and policies of customer financial services

Previous front-line customer service and sales experience

Industry experience with construction or building materials a plus

Spanish bilingual proficiency a plus

Ability to effectively communicate and follow-up with customers, vendors, team members, and management

Eagerness and ability to learn and retain vast amounts of product information