Chief of Staff, Seramount

About EAB

At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace.

Seramount is a global talent services firm that helps HR leaders prepare for the workplace of tomorrow. We have over four decades of experience creating employee-centric strategies that align with business outcomes for our 600 partner organizations. By combining data-driven insights, expert research, advisory services, and innovative technology, we help unlock what’s possible with a truly engaged workforce.

At EAB, we serve not only our partner institutions and organizations but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards .

For more information, visit our Careers page.

The Role in Brief:

Chief of Staff to the President, Seramount

The Chief of Staff to the President of Seramount is a strategic partner, organizational integrator, and execution leader. The Chief of Staff helps the President focus on the highest-value priorities, translates leadership direction into coordinated action, and strengthens the systems through which Seramount makes decisions, communicates priorities, and delivers results.

Working across Seramount’s leadership team and with colleagues throughout EAB, the Chief of Staff will maintain a broad view of the business, lead high-priority cross-functional initiatives, prepare the President for important internal and external engagements, and ensure decisions and commitments are carried through to completion. This person will also play an important role in shaping executive communications, leadership forums, company-wide gatherings, major organizational change efforts, and Seramount’s thoughtful adoption of AI across the organization.

The Chief of Staff reports to the President of Seramount and works in close partnership with the President’s Executive Assistant. The Executive Assistant leads scheduling, administrative coordination, and day-to-day logistics. The Chief of Staff leads strategic prioritization, executive preparation, decision support, organizational alignment, communications, and follow-through.

This hire may be based in Washington, DC or Richmond, VA; this position is also open to remote employment within the continental United States.

Primary Responsibilities:

Executive Partnership and President’s Office

Serve as a trusted strategic partner to the President, providing context, analysis, perspective, and candid counsel on organizational priorities and decisions.

Maintain an integrated view of the President’s priorities, helping determine where the President’s involvement will have the greatest organizational impact.

Prepare the President for internal and external engagements by developing briefing materials, agendas, talking points, decision prompts, and relevant background information.

Partner with the President’s Executive Assistant to protect time for the highest-priority work, and maintain a coordinated flow of information into and out of the President’s office.

Represent the President’s office in selected meetings and initiatives, using sound judgment to determine what can be resolved independently, what requires additional stakeholder input, and what should be elevated to the President.

Strategy and Cross-Functional Execution

Translate Seramount’s strategic priorities into clear plans, milestones, ownership, decision rights, dependencies, and measures of success.

Lead high-priority initiatives that span multiple functions and establish appropriate governance and operating structures for strategic initiatives.

Identify misalignment, competing assumptions, resource constraints, and cross-functional dependencies early, and work with leaders to develop practical paths forward.

Leadership Operations and Decision Support

Design and maintain effective operating rhythms for the President and Seramount’s leadership team, including leadership meetings, business reviews, strategic planning sessions, retreats, and company-wide forums.

Facilitate selected leadership and cross-functional meetings, helping participants navigate competing perspectives, reach decisions, and establish clear next steps.

Identify patterns in partner and market feedback and help leadership consider the implications for Seramount’s products, services, and business strategy.

Executive Communications and Change Leadership

Draft and refine executive communications on behalf of the President.

Develop communication and stakeholder engagement plans for major organizational, operating, and product changes.

Thoughtful AI Adoption and Organizational Enablement

Partner with leaders and teams to identify opportunities to use AI across Seramount.

Translate new AI capabilities into accessible practices, pilots, learning opportunities, and repeatable workflows, and by sharing lessons across teams.

Promote responsible adoption by reinforcing expectations for confidentiality, accuracy, bias awareness, transparency, human review, and accountability for decisions and outputs.

Culture, Employee Experience, and Company-Wide Engagement

Partner with the President and leadership team to strengthen employee understan