VP Campus Operations

Position Overview

The Vice President of Campus Operations leads enterprise operations strategy, campus performance, student outcomes, enrollment growth, and financial results. This role drives operational transformation by establishing scalable standards, developing campus leaders, and partnering across functions to improve execution and the student experience. The VP also oversees operational readiness for new programs, campus expansions, and other strategic growth initiatives.

What You'll Do

Set enterprise campus operations strategy aligned with growth priorities, student outcomes, financial performance, and organizational transformation

Own operating performance across the campus network, including enrollment starts, retention, progression, student satisfaction, graduate outcomes, revenue, EBITDA, operating margin, bad debt, and cost management

Lead Regional Vice Presidents of Operations through clear expectations, operating rhythms, leadership standards, and accountability for regional and campus results

Drive profitable growth by converting market demand into starts, supporting students through completion, and managing operations with financial discipline

Lead enterprise operational transformation through simplified processes, unified standards, disciplined execution, reduced variation, and scalable practices

Build a performance management model that uses leading indicators, dashboards, business reviews, and action plans to identify opportunities, remove barriers, and accelerate results

Align Admissions, Marketing, Academics, Financial Aid, Student Services, Finance, Human Resources, Compliance, and other enterprise functions to improve starts, persistence, completion, employment outcomes, and profitability

Own operational readiness and execution for new campuses, expansions, replications, relocations, programs, and strategic growth initiatives

Establish launch playbooks, readiness assessments, governance routines, and post-launch reviews that improve the speed, quality, and consistency of growth initiatives

Optimize operating costs, workforce models, and resource allocation while maintaining quality, compliance, student support, and capacity for growth

Improve student retention and outcomes through stronger engagement, support processes, intervention models, cross-functional coordination, and campus accountability

Build a high-performing leadership pipeline through executive coaching, talent assessment, succession planning, engagement, and performance management

Shape a culture of accountability, urgency, collaboration, ownership, continuous improvement, and operational excellence

Ensure compliance with regulatory, state licensure, accreditation, policy, safety, and reporting requirements across campus operations

Strengthen employer, community, and public relationships to advance reputation, workforce relevance, student opportunity, and long-term growth

Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics

Recognizes and rewards employee contributions and achievements

Other duties as assigned

What You'll Bring

Bachelor’s degree in Business Administration, Operations Management, Education, Finance, or a related field (required); Master's degree (preferred)

Minimum of 10 years of progressive leadership experience in operations, business management, education, multi-site organizations, or a related industry (required)

Minimum of eight (8) years of experience leading large teams through multiple levels of management (required)

Demonstrated success leading complex, multi-location operations with accountability for performance, growth, and operational outcomes

Expertise leading complex, multi-site operations through data-driven decision-making, accountability, and continuous improvement

Develop and execute strategies that drive organizational growth, operational excellence, and long-term business success

Direct mission-critical, multi-entity initiatives with measurable impact

Institutionalize high-performance standards and adaptive accountability systems

Support enterprise-wide digital transformation leveraging emerging technologies

Lead complex, multi-site operations through data-driven decision-making, accountability, and continuous improvement

Manage organizational performance through effective resource allocation, budgeting, forecasting, and profit and loss oversight

Build high-performing leadership teams, develop talent, lead change, and create a culture of accountability and excellence

Align diverse stakeholders, lead transformational initiatives, and drive enterprise-wide adoption of strategic priorities

Approach challenges with a broad perspective, considering internal and external factors

Balance the needs of diverse stakeholders to drive aligned outcomes

Communicate a compelling vision that inspires action

Build trust through honesty, integrity, and accountability

Able and willing to: Communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.

Overnight and/or Local travel required (up to 30%)

About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.

Set enterprise campus operations strategy aligned with growth priorities, student outcomes, financial performance, and organizational transformation

Own operating performance across the campus network, including enrollment starts, retention, progression, student satisfaction, graduate outcomes, revenue, EBITDA, operating margin, bad debt, and cost management

Lead Regional Vice Presidents of Operations through clear expectations, operating rhythms, leadership standards, and accountability for regional and campus results

Drive profitable growth by converting market demand into starts, supporting students through completion, and managing operations with financial discipline

Lead enterprise operational transformation through simplified processes, unified standards, disciplined execution, reduced variation, and scalable practices

Build a performance management model that uses leading indicators, dashboards, business reviews, and action plans to identify opportunities, remove barriers, and accelerate results

Align Admissions, Marketing, Academics, Financial Aid, Student Services, Finance, Human Resources, Compliance, and other enterprise functions to improve starts, persistence, completion, employment outcomes, and profitability

Own operational readiness and execution for new campuses, expansions, replications, relocations, programs, and strategic growth initiatives

Establish launch playbooks, readiness assessments, governance routines, and post-launch reviews that improve the speed, quality, and consistency of growth initiatives

Optimize operating costs, workforce models, and resource allocation while maintaining quality, compliance, student support, and capacity for growth

Improve student retention and outcomes through stronger engagement, support processes, intervention models, cross-functional coordination, and campus accountability

Build a high-performing leadership pipeline through executive coaching, talent assessment, succession planning, engagement, and performance management

Shape a culture of accountability, urgency, collaboration, ownership, continuous improvement, and operational excellence

Ensure compliance with regulatory, state licensure, accreditation, policy, safety, and reporting requirements across campus operations

Strengthen employer, community, and public relationships to advance reputation, workforce relevance, student opportunity, and long-term growth

Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics

Recognizes and rewards employee contributions and achievements

Other duties as assigned

Bachelor’s degree in Business Administration, Operations Management, Education, Finance, or a related field (required); Master's degree (preferred)

Minimum of 10 years of progressive leadership experience in operations, business management, education, multi-site organizations, or a related industry (required)

Minimum of eight (8) years of experience leading large teams through multiple levels of management (required)

Demonstrated success leading complex, multi-location operations with accountability for performance, growth, and operational outcomes

Expertise leading complex, multi-site operations through data-driven decision-making, accountability, and continuous improvement

Develop and execute strategies that drive organizational growth, operational excellence, and long-term business success

Direct mission-critical, multi-entity initiatives with measurable impact

Institutionalize high-performance standards and adaptive accountability systems

Support enterprise-wide digital transformation leveraging emerging technologies

Lead complex, multi-site operations through data-driven decision-making, accountability, and continuous improvement

Manage organizational performance through effective resource allocation, budgeting, forecasting, and profit and loss oversight

Build high-performing leadership teams, develop talent, lead change, and create a culture of accountability and excellence

Align diverse stakeholders, lead transformational initiatives, and drive enterprise-wide adoption of strategic priorities

Approach challenges with a broad perspective, considering internal and external factors

Balance the needs of diverse stakeholders to drive aligned outcomes

Communicate a compelling vision that inspires action

Build trust through honesty, integrity, and accountability

Able and willing to: Communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.

Overnight and/or Local travel required (up to 30%)