Skills Training Manager

Skills Training Manager

Salary range: $70,493-$88,117

Lead Workforce Training Programs That Change Lives

Goodwill Industries of the Chesapeake is seeking a Skills Training Manager to lead workforce development programs that prepare individuals for careers in healthcare, skilled trades, transportation, hospitality, childcare, customer service, and other high-demand industries.

This role oversees a team responsible for recruitment, career navigation, training coordination, and participant support, helping individuals gain industry-recognized credentials, employment opportunities, and long-term career success.

The ideal candidate combines strong leadership skills, workforce development expertise, and a passion for helping people overcome barriers to employment.

What You'll Do

Lead day-to-day operations of workforce training programs from recruitment through credential attainment and job placement

Oversee program schedules, training cohorts, participant enrollment, and training logistics

Ensure compliance with grant requirements, contracts, funding sources, and organizational policies

Monitor program outcomes including enrollment, retention, completion, credential attainment, and employment results

Maintain accurate participant records, reporting, and program data integrity

Supervise and develop a team of Intake Specialists, Career Navigators, Skills Instructors, and other workforce development staff

Establish performance expectations and accountability standards

Foster a participant-centered culture focused on engagement, support, and continuous improvement

Coach staff on case management, interviewing, participant assessment, and barrier reduction strategies

Serve as the primary liaison with training providers, educational institutions, and industry partners

Research labor market trends and workforce needs to identify new training opportunities

Recommend improvements and new credentialed programs based on employer demand and participant needs

Collaborate with organizational leadership to strengthen career pathway, job readiness, and reentry programming

Assist with budget planning and resource allocation

Monitor program revenues and expenses

Prepare reports on program performance, participant outcomes, and operational effectiveness

What We're Looking For

Required Qualifications

Bachelor's degree in Education, Social Sciences, Human Services, or a related field

Three years of workforce development, adult education, training, or career services experience

Three years of supervisory or management experience in a human services environment

Knowledge of workforce development systems, career pathway models, adult learning principles, and workforce funding requirements

Demonstrated commitment to helping individuals achieve employment and career success

Preferred Qualifications

Master's degree

Experience managing grant-funded workforce development programs

Strong relationships within local workforce, education, or employer communities

Leadership Skills for Success

Strong team leadership and staff development abilities

Knowledge of adult learning principles and instructional best practices

Experience working with individuals from diverse backgrounds and barriers to employment

Strong presentation, communication, and relationship-building skills

Ability to analyze data, identify trends, and improve program performance

Creative problem-solving and strategic thinking abilities

Proficiency with Microsoft Office and data management systems

Supervision

Directly supervises a team of approximately 8-10 workforce development professionals , including Intake Specialists, Career Navigators, and Skills Instructors.

Travel Requirements

Up to 25% travel

Personal vehicle required

Occasional local and regional travel throughout Goodwill's service area

Why Join Goodwill?

At Goodwill Industries of the Chesapeake, you'll help individuals gain the skills, credentials, and confidence needed to build sustainable careers.

Mission-driven work with measurable community impact

Leadership role with growth opportunities

Collaborative and innovative workforce development team

Comprehensive benefits package

👉 Learn more: https://goodwillches.org/about-us/goodwill-careers/

EOE – Including Disability/Veterans