Hardscapes Operations Manager - Bilingual Preferred (English/Spanish)

Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Position Overview

The Hardscapes Operations Manager plays a key leadership role in the hardscape yard by managing yard associates, signage and inventory, promoting safe equipment operation and material handling, and purchasing of material.

What you'll do:

Maintain and promote yard safety excellence

Maintain yard organization and execute merchandising initiatives within the yard

Maintain up-to-date and clean displays, including product signage, labels, and tags

Manage the fleet of equipment (including skid steers, rubber tire wheel loaders, and forklifts) and arrange for equipment repairs and replacement, as needed

Provide direct leadership, management, and training of yard associates

Ensure loading and unloading excellence

Perform inventory cycle counts

Assist in ordering hardscape material

Conduct yearly performance reviews and development discussions

Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation

Skills We Are Seeking

1-2 years of customer service experience required; hardscape experience a plus

Operations and inventory management experience preferred

Experience in landscape, nursery, hardscape/masonry, or irrigation industry preferred

Must be customer-focused and safety-minded

Must be able to lift 50 pounds

Must be computer proficient (capable of entering orders, receiving purchase orders, sending emails, approving time, etc.)

Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working

High school diploma or equivalent

Compensation & Benefits:

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

DailyPay available!

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Company Apparel and Work Boot Vouchers

Opportunity for Advancement

Paid Training and Business Certifications Available

Free Counseling Services/Employee Assistance Program

Life Insurance and Short- and Long-Term Disability Insurance

Product Discounts

Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:

SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews

All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/

SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm

Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.

The Hardscapes Operations Manager plays a key leadership role in the hardscape yard by managing yard associates, signage and inventory, promoting safe equipment operation and material handling, and purchasing of material.

What you'll do:

Maintain and promote yard safety excellence

Maintain yard organization and execute merchandising initiatives within the yard

Maintain up-to-date and clean displays, including product signage, labels, and tags

Manage the fleet of equipment (including skid steers, rubber tire wheel loaders, and forklifts) and arrange for equipment repairs and replacement, as needed

Provide direct leadership, management, and training of yard associates

Ensure loading and unloading excellence

Perform inventory cycle counts

Assist in ordering hardscape material

Conduct yearly performance reviews and development discussions

Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation

1-2 years of customer service experience required; hardscape experience a plus

Operations and inventory management experience preferred

Experience in landscape, nursery, hardscape/masonry, or irrigation industry preferred

Must be customer-focused and safety-minded

Must be able to lift 50 pounds

Must be computer proficient (capable of entering orders, receiving purchase orders, sending emails, approving time, etc.)

Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working

High school diploma or equivalent

Compensation & Benefits:

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

DailyPay available!

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Company Apparel and Work Boot Vouchers

Opportunity for Advancement

Paid Training and Business Certifications Available

Free Counseling Services/Employee Assistance Program

Life Insurance and Short- and Long-Term Disability Insurance

Product Discounts

Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:

SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews

All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/

SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm

Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.