Field Service Engineer

The Field Service Engineer is responsible for supporting advanced semiconductor manufacturing equipment at customer sites through preventive maintenance, troubleshooting, repairs, diagnostics, installation, startup, and equipment qualification. This position focuses on resolving equipment issues, minimizing downtime, and ensuring reliable equipment performance while providing high-quality technical support to customers. The Field Service Engineer will diagnose equipment malfunctions, determine corrective actions, support equipment installations and relocations, maintain current technical knowledge, and complete assigned project tasks. The role requires hands-on technical expertise, strong attention to detail, and the ability to work safely in a cleanroom environment while maintaining strong customer relationships. Must-Have Skills, Experience, and Education:

Relevant associate's or bachelor's degree with 2+ years of technical experience, OR 5+ years of direct relevant experience without a related degree

Hands-on equipment maintenance, repair, troubleshooting, or field service experience

Ability to perform preventive maintenance and corrective repairs on technical equipment

Strong equipment troubleshooting and diagnostic skills

Ability to diagnose equipment malfunctions and determine appropriate corrective actions

Ability to escalate complex technical issues when necessary

Ability to support equipment installation, relocation, startup, and qualification activities

Ability to maintain current technical knowledge of assigned equipment and systems

Ability to complete assigned technical and project-related tasks

Cleanroom experience

Ability to perform physical work while wearing required cleanroom and protective clothing

Strong attention to detail

Strong customer-service and communication skills

Ability to provide on-site technical instruction as needed

Ability to follow customer-site safety policies and procedures

Proficiency with Microsoft Office

Ability and willingness to travel up to 20%, including overnight and international travel

Ability to obtain and maintain a valid passport

Existing authorization to work in the United States

Nice-to-Have Skills:

Semiconductor manufacturing equipment experience

Semiconductor field service experience

Semiconductor equipment installation and startup experience

Semiconductor equipment qualification experience

Preventive maintenance experience

Equipment diagnostics and troubleshooting experience

Technical military experience

Military electronics, electrical, mechanical, avionics, or equipment-maintenance background

Hands-on military equipment maintenance, repair, and troubleshooting experience

Customer-site field service experience

Experience troubleshooting complex electro-mechanical equipment

Experience supporting high-tech manufacturing equipment

Experience minimizing equipment downtime and resolving equipment performance issues

Experience working directly with customers in a technical support environment