Application Sys Analyst II

Job Requirements

The Epic Resolute Professional Billing (PB) Application Analyst II is responsible for the design, build, testing, implementation, and support of Epic PB applications that support revenue cycle operations. This role directly impacts claim processing, billing accuracy, reimbursement, and overall financial performance.

Core Responsibilities

Application Build & Configuration

Design, build, and maintain Epic Resolute PB system components (e.g., charge router rules, workqueues, fee schedules, contracts, and master files)

Configure and optimize workflows to support billing operations and regulatory requirements

Document build and maintain configuration standards for traceability and quality assurance

Testing & Implementation

Develop and execute unit, integrated, and user acceptance testing (UAT)

Support environment migrations and validate build during releases and upgrades

Participate in go-lives and post-implementation stabilization activities

Operational Support

Troubleshoot system issues, analyze root cause, and implement solutions

Manage ServiceNow incidents and requests related to PB workflows

Provide end-user support and resolve workflow inefficiencies.

Revenue Cycle Optimization

Support claims processing, edits, and resolution workflows

Assist with denial management and workqueue optimization

Identify opportunities to improve automation, throughput, and reimbursement outcomes

Cross-Functional Collaboration

Partner with Revenue Integrity, Revenue Cycle Operations, and clinical teams

Work with analysts, leadership, and third-party vendors to implement solutions

Participate in governance, prioritization, and roadmap discussions

Reporting & Data Support

Support reporting tools (e.g., Clarity, Caboodle, SlicerDicer) for billing analytics

Assist in developing and validating reports for operational and financial metrics

Work Experience

Required Skills and Experience

Epic Resolute Professional Billing certification (or ability to obtain)

Experience supporting Epic applications, preferably in PB or revenue cycle

Knowledge of healthcare billing workflows (claims, payments, adjustments, denials)

Strong analytical, troubleshooting, and problem-solving skills

Experience with ticketing systems (e.g., ServiceNow) and project coordination

Benefits

Pay Range: $33.36 - $46.70

Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide

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