Inside Sales Representative
Reliance
Portage, IN · Posted September 3, 2026
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This listing does not state pay. Across 396 open inside sales representative listings that state pay, the middle half runs $50,000 to $72,500 and the median is $61,500.
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About the job
Job Summary
Join a team where customer relationships, product knowledge, and service excellence come together.
We’re currently looking for a highly motivated Inside Sales Representative to support our organization. This is a full-time, salaried position ideal for someone with strong administrative and communication skills, a background in steel or industrial sales, and a passion for delivering top-notch customer service.
If you're organized, dependable, and looking to grow your career in a stable and respected company, we want to hear from you!
Physical Requirements
Stand or Sit(Stationary position), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Function in the Job
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function
Key Responsibilities
Build and maintain strong professional relationships with customers through responsive, reliable service
Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately
Interpret customer material applications and relay internal needs using AS400 and Salesforce™
Maintain updated and accurate customer data in the AS400 system
Support customer satisfaction through clear communication, inventory coordination, and timely delivery
Understand our division’s capabilities to make informed, quality-driven decisions
Effectively respond to urgent customer needs and changing priorities
Required Skills
Knowledge & Skills
Proficient in AS400, Microsoft Word, Excel, and Outlook
Strong verbal and written communication skills
Excellent phone etiquette, organizational skills, and problem-solving ability
Ability to manage multiple tasks in a fast-paced environment
Detail-oriented, dependable, and a team player
Education & Experience
High school diploma or GED required
Entry Level, but 1-2 years of experience in steel or industrial sales preferred
Additional Skills
Ability to explain and present information clearly in both one-on-one and group settings
Basic math and data analysis skills
Knowledge of steel terminology and product grades is a plus
Occasional travel may be required
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Key Responsibilities
Build and maintain strong professional relationships with customers through responsive, reliable service
Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately
Interpret customer material applications and relay internal needs using AS400 and Salesforce™
Maintain updated and accurate customer data in the AS400 system
Support customer satisfaction through clear communication, inventory coordination, and timely delivery
Understand our division’s capabilities to make informed, quality-driven decisions
Effectively respond to urgent customer needs and changing priorities
Knowledge & Skills
Proficient in AS400, Microsoft Word, Excel, and Outlook
Strong verbal and written communication skills
Excellent phone etiquette, organizational skills, and problem-solving ability
Ability to manage multiple tasks in a fast-paced environment
Detail-oriented, dependable, and a team player
Education & Experience
High school diploma or GED required
Entry Level, but 1-2 years of experience in steel or industrial sales preferred
Additional Skills
Ability to explain and present information clearly in both one-on-one and group settings
Basic math and data analysis skills
Knowledge of steel terminology and product grades is a plus
Occasional travel may be required
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance