Principal, Technical Program Manager

Position Summary...

What you'll do... Program Planning DevelopmentRequires knowledge ofProgram management techniques tools and frameworks Benefits analysis Program planning tools and techniques Communication tools and processesTo define goals stage gates critical delivery paths and key deliverables for largescale programs that incorporate multiple programs with dependencies across multiple areas of work timelines and resource constraints Secures commitments for program scopes delivery dates and resources and manages crossfunctional dependencies across multiple areas of work Resolves ambiguous situations with conflicting business and product strategies and independently drives clarity to program teamsleadership on strategy and endtoend technology solutions Identifies synergies overlaps and waste for program tracks across multiple areas of work and mentors team members Drives initiatives to improve ways of working Technical ExpertiseRequires knowledge ofTechniques to translate requirements for software for example design architecture testing hardware for example system design hardware selection assets or platform capabilities cloud infrastructure pipeline orchestration database network Systemplatform design concepts components and architecture Emerging tools and technologiesProductFeature Technical Design Services APIs and technologies within assigned teamsareas Software platforms andor Information security standards and guidelines Infrastructure components for example network storage compute cloud data and development platforms Hardwaresoftware lifecycles EOL upgrades migrations Site Reliability Engineering concepts observability monitoring preproduction checklists incident management Cloud computing technologies Service management concepts ITIL frameworkTo participate in endtoend discussions for highlevel system solution design of simplemediumcomplexity systems and demonstrates an understanding of design choices for scalability high availability and performance Ensures dependencies between system contracts are robust and avoid upstream and downstream OEproduction issues during development changes Directs the identification investigation reporting and followup for resolution of defectsbugs raised during testing processes or postproduction Independently clarifies requirements with engineering teams through verbal written or diagrams of simple system architecture and translates product feature requirement needs into technical designs or details Understands dependencies between capabilities software systems services across assigned pillars Identifies similar capabilities during planning and execution cycles across various products for possible software reuse opportunities Ensures effective rollforward and rollback plans are in place for every release Ensures monitoring and alerting are set up and ensures effective operational excellence frameworks are implemented Establishes endtoend delivery plans based on impacts and interdependencies between applicationsFor example Systems and services across item and customer lifecycles infrastructure for example OS Network Stores Compute Cloud and security to ensure quality outcomes for new initiatives and the modernization for example EOL Legacy system retirement Upgrades of existing technology stacks Independently identifies patterns and explores possible solutions to leverage existing capabilities and technology strategies to avoid duplications For a moderately complex initiative independently translates end outcomes into systemplatformsecuritylevel elements across multiple engineering componentsteams to ensure desire goals are achieved Proposes frameworks tools and methodologies that can be adopted to drive automation across initiatives Establishes methods for effective launch and postlaunch by assessing engineering practices for resting triage and maintenance under guidance Assist in the creation of simple modular extensible and functional design for a productsolution in adherence to requirements Leveraging Domain KnowledgeRequires knowledge ofEssential aspects of a specific businessdomain area Industry trends market segments and competitor activities Domainrelated terms and success metrics relevant to program contextTo demonstrate an awareness of various principles processes relevant technology ways of working and terminologies across a domain Extends program plans to incorporate elements of communications marketing and field service management Leads discussions and conducts impact analysisdue diligence to guide decisions on build versus buy Identifies areas for the implementation of new processes automation techniques and updated ways of working while understanding the impacts on interdependent domains Proactively researches new processes and automation techniques used across domains and industries to influence product roadmaps Deliver Program ResultsRequires knowledge ofRisk management methodologies Project management tools techniques and methodologies Project tracking tools dashboards and reports Financial management tools and processes Budgeting and internal and external programs Change management Critical paths Negotiation methodologiesTo drive monitoring for multiple programs and decomposes performance metrics for programs into measures for different projects Independently identifies key risks determines severity creates mitigation plan determines likelihoods and manages issues to unblock a program with little guidance Assesses and manages the likelihood and impacts on multiple areas of workEscalates issues to relevant stakeholders to unblock teams Ensures the effective use of program budgets by ensuring teams work together on the highest value efforts for example clear priorities resource alignment and are unblocked in completing those efforts for example tracking and managing dependencies Ensures systems underutilized are released for example staging and testing environments scaled down after production release Identifies existing work that no longer brings enough added value Owns and drives complex largescale program executes lifecycles and mentors team members on best practices Dynamically reassesses and refines roadmaps navigating through changes to arrive at paths to green for programs at risk Proactively implements processes and tactics to accelerate timelines Defines implements and improves standard scalable measurable and repeatable workflows and processes for crossfunctional teams Defines goals and objectives for a vague program and breaks the program down into subprojects and subprocesses that can be executed in parallel by various teams Simplifies concurrent deliverables and seamlessly manages queuing for engineering teams spanning development cycles and testing progress for multiple teams across a program Defines and establishes prioritization frameworks for the dynamic resequencing of a portfolio of initiatives In