Epic Principal Clinic Trainer

Description

Summary of Essential Functions

Responsible for achieving in-depth knowledge of assigned Epic clinical applications, and must be able to communicate effectively to end users in a classroom, webinar, eLearning and at elbow setting.

Works closely with application analysts and project teams to ensure that all issues connected to training materials and their use are addressed.

Identify and analyze potential knowledge or training gaps and create solutions.

Educational Requirements

High school diploma or equivalent required.

Must be able to communicate effectively in English, both verbally and in writing.

Must have a BA/BS Degree or equivalent and 1 year of relevant experience.

Licensure and Certifications

Nursing or other clinical licensure is required.

Clinical Informatics certification is preferred but not required for clinical training positions.

Must complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education

Knowledge/Skills/Abilities

Classroom teaching experience.

Strong desktop tool usage including Word, Excel, Outlook and PowerPoint.

Effective presentation and classroom management skills.

Effective oral, written communication and follow-up skills.

Strong interpersonal relationship skills.

Minimal implementation and/or support experience.

Self-motivated, detail-oriented, problem solver.

Excellent project management skills.

Healthcare experience preferred but not required.

Experience using eLearning authoring software, recording voiceover, creating video shorts for the purposes of electronic education preferred.

Knowledge of EMR systems implementations and support preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization

Physical Requirements

Primarily works the day shift tour of duty; additional hours may be asked to work other hours as needed, including nights and weekends.

Expected to frequently provide onsite training and assistance to clinical personnel.

Will be required to take rotating call to support the applications

May be expected to lift over twenty five (25) pounds.

Ability to distinguish between numbers and symbols.

Hand-eye coordination and manual dexterity with substantial movement of wrist and/or fingers.

Walking and climbing to accomplish tasks.

Corrected vision and hearing to normal or near normal range.

Extended periods of sitting and/or walking depending on specific duties.

Duties and Responsibilities

Obtain Epic certification in three applications and be ready to lead classes in each.

Build and maintains the master training environment for primary application suites supported.

Classroom Trainer for multiple clinical applications.

Maintains the physical classroom spaces to make sure they present a professional and friendly environment.

Responsible for class materials upkeep, making sure that everything is ready and available when end users come to class.

Keeps attendance and record grades of end users as well mark their completion of our class.

Basic familiarity with placing tickets in service desk application for various user and hardware issues.

Must work to constantly improve presentation skills and classroom management - present to colleagues regularly to master the skill.

Achieve basic knowledge of Captivate software and eLearning authoring.

Develop a thorough knowledge of the eLearning QA process and participate regularly with this team.

Create first draft of application tip sheets under the oversight of senior staff.

Provide feedback to the training and implementation managers on improvements and updates to the curriculum based on classroom/end user experience.

Test & validates curriculum and exercises in the training environment prior to their use in class.

Provides regular feedback on training environment performance and usability based on classroom experience.

Demonstrates the ability to independently function and master their job responsibilities.

Attends implementation meetings as representative of the training team to development understanding of training from the operational and application standpoint.

Starts forming a relationship with the appropriate application teams.

Maintains positive relationships with the end user base, operation, application and training team colleagues.

Performs other tasks/responsibilities as necessary.