Director, Quality Assurance

THE COMPANY

Galvion designs, develops, and manufactures ballistic helmets and dynamic power and data management solutions for the modern battlefield. We are a passionate, global, and fast-paced team collaborating with several strategic partners and are committed to enhancing the overall agility and survivability of the modern warfighter.

THE OPPORTUNITY

The Director, Quality leads the execution of quality strategy across multiple U.S. sites, driving a culture of continuous improvement and ensuring compliance with ISO and other regulatory standards. This role is responsible for the implementation, maintenance, and full ownership of the Quality Management System (QMS), while overseeing customer, supplier, and manufacturing quality to ensure consistent adherence to performance expectations. By monitoring key quality metrics and KPIs, the Manager identifies risks and negative trends and leads corrective and preventive actions to reduce defects and Cost of Poor Quality (COPQ). Serving as the primary point of contact for customer and supplier quality and contract performance issues, this position ensures effective communication, timely resolution, and strong stakeholder alignment. The role also includes leading and developing quality teams while collaborating with cross-functional partners to drive operational excellence and deliver sustained high-quality outcomes across all assigned sites.

WHAT YOU’LL BE DOING

Process Leadership & Quality System Management

Primary contact for third-party, customer, and regulatory audits and inspections across all assigned sites

Leads Root Cause and Corrective Action (RCCA/CAPA) activities across manufacturing, supplier, and customer issues

Coordinates and manages all external audits, including ISO, customer, and regulatory audits

Leads implementation of management system standards (e.g., ISO 9001, AS9100, ISO 14001, ISO 17025, etc.)

Develops, implements, and maintains site Quality Management Systems (QMS) and Quality Management Review (QMR) reporting

Ensures alignment of site QMS with corporate quality requirements

Reviews contracts for quality-related requirements and compliance obligations

Develops and maintains quality control processes for program-level customer orders in accordance with contract requirements

Establishes, maintains, and improves quality systems including MRB processes, inspection procedures, and related documentation

Manages calibration systems for manufacturing equipment and inspection instruments

Overseas daily management of QA/QC staff across multiple shifts and sites

Implements and applies quality tools such as 8D, PPAP, PDCA, 5-Whys, JDI, and other structured problem-solving methods

Ensures maintenance of all quality records, test data, and compliance documentation

Utilizes ERP and PLM systems to track, document, and manage nonconformances (NCs), CAPAs, and quality activities

Team Leadership, Training & Development

Hires, trains, and manages QC personnel across multiple sites and shifts

Provides coaching, mentoring, and development for Quality team members

Trains QC inspectors in inspection best practices and quality standards

Develops training programs focused on continuous improvement and cost reduction initiatives

Promotes a culture of accountability, quality ownership, and operational excellence

Performance & Supplier Management

Leads execution of quality programs including incoming inspection, WIP inspection, final inspection, and specialized testing (e.g., ballistics testing)

Monitors incoming quality, WIP yield, and final inspection performance, including hands-on inspection support as needed

Maintains and improves supplier quality systems in collaboration with Supply Chain

Drives supplier corrective and preventive actions and supports supplier performance reviews and scorecards

Supports development and maintenance of approved supplier lists

Supports and facilitates customer and government audits as required

Maintains compliance with ITAR, FAR, and other applicable regulatory requirements

Serves as quality liaison for customer and supplier contract performance issues

Ensures responsiveness to internal and external stakeholders with a customer-focused approach

WHAT YOU’LL BRING

Bachelor of Science degree in Engineering or related field

10+ years of experience in manufacturing quality roles

5+ years of management experience

Experience leading cost savings and continuous improvement initiatives

Strong understanding of ISO standards and Quality Management Systems (QMS)

Ability to read and interpret 2D/3D engineering drawings and specifications

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); statistical software experience preferred

Strong written and verbal communication skills

Excellent problem-solving skills with a collaborative team mindset

Hands-on experience with quality inspection activities

Strong project management capabilities

Ability to adapt to changing priorities and production schedules

Experience with standard measurement tools for inspection

Positive, proactive, and customer-focused attitude

WORK ENVIRONMENT

This position works in both office and manufacturing environments and requires travel to supplier locations, including

potential international travel. Safety protocols and PPE requirements must be followed at Galvion and supplier facilities.

WHY JOIN GALVION?

Join a collaborative team where your engineering and quality expertise will directly contribute to better products, stronger supplier performance, improved manufacturing processes, and increased customer satisfaction.

Galvion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Galvion complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.