Director of Restaurant Technology

Restaurant Systems Manager / Director of Restaurant Technology

About the Company

Our client is an iconic, Michigan-born pizza brand with deep roots in Detroit-style pizza. With multiple decades of history behind it, a loyal following, and a growing multi-unit footprint, the brand pairs a heritage, scratch-made concept with a forward-looking approach to how its restaurants run. As the company continues to grow, it is investing in a dedicated technology leader to build systems that scale with it.

The Opportunity

We are seeking a hands-on Restaurant Systems Manager or Director of Restaurant Technology to own the full restaurant tech stack across all locations. This role is open to a strong manager-level leader with the skill set and ambition to grow into a Director role, or to an experienced Director — in either case, deep back-end Toast POS expertise is essential.

This is not a role for a power user. We are looking for someone who has built, configured, and maintained Toast from the back end, integrated it with HRIS and payroll systems, and led multi-location rollouts that operators actually rely on every day.

Key Responsibilities

Strategy & Leadership

Develop and own a multi-year restaurant technology roadmap aligned with business goals and growth plans

Evaluate emerging tools and trends — AI-driven forecasting, kitchen automation, digital ordering — and build business cases for investment

Manage the technology budget, vendor contracts, and ROI reporting

Serve as the bridge between technology and operations, translating technical concepts into clear, practical terms for non-technical leaders and teams

Systems Ownership

Lead back-end setup, configuration, and ongoing maintenance of the Toast POS platform across all locations

Build and maintain POS integrations with HRIS and payroll systems, ensuring clean, accurate data flow

Oversee the full restaurant tech stack: POS, kitchen display systems (KDS), online ordering and third-party delivery integrations, reservations, loyalty, inventory, scheduling, labor management, and payments

Ensure all systems are integrated, reliable, and scalable as the brand grows

Rollouts & New Restaurant Openings

Lead multi-location system rollouts and integrations from planning through adoption

Own the technology side of new restaurant openings, including hardware, network, and software deployment

Qualifications

3–5+ years of technology experience in restaurant, hospitality, and/or multi-unit retail environments

Restaurant or hospitality industry background required

Proven back-end expertise setting up, configuring, and maintaining Toast POS — required

Experience building POS systems that align with HRIS and payroll platforms, particularly within Toast

Proven success leading multi-location system rollouts and integrations

Strong understanding of restaurant operations and unit-level economics

Excellent communication skills, with the ability to explain technical concepts to non-technical audiences

Experience managing budgets, vendors, and contracts

Nice to have: experience with additional platforms such as Aloha, Micros/Oracle, Square, Olo, PAR, Punchh, Restaurant365, or similar.

Why This Role

Join a beloved, heritage restaurant brand in a period of growth

Build and shape the technology function, with real ownership of strategy and execution

A clear path to Director-level leadership for the right manager-level candidate

Make a visible impact on guest experience, team efficiency, and unit-level performance