Director, Strategy & Planning

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Department Overview

This role is responsible for driving operational rigor, execution discipline, and site effectiveness for the Global Technology (GT) India office.

The role focuses on operational excellence, strategic execution, people, financial, and training outcomes, ensuring the India Global Technology organization is scalable, compliant, well?governed, and positioned for growth.

Core Accountability Areas

India Office & Site Leadership

Provide leadership and drive GT employee engagement to accelerate local culture building.

Plan, coordinate, and execute Global Technology leadership, partner, and employee visits to the India office in partnership with the Global Business Services team.

Global Technology Operational Excellence

Identify and continuously assess strengths, capabilities, gaps, risks, and growth opportunities within the India GT organization.

Provide data?driven recommendations to Global Technology leadership to enable scale, maturity, and sustainability.

Serve as the single point of contact for India GT operational matters

Actively participate in strategic initiatives including resource optimization and value realization.

Support the recruitment, knowledge transfer, onboarding and offboarding efforts.

Manage the India GT hiring stream, including:

Qualifications

Strong leadership, collaboration, and culture builder

Strong operational leadership in global, matrixed organizations

Expertise in Opex excellence, governance, and execution discipline

Proven ability to manage cross?functional dependencies and escalations

Executive?level communication and stakeholder management in a global organization

Experience supporting large?scale hiring, onboarding, and training programs

Success Measures

Local employee engagement and satisfaction

Predictable, well?governed GT ramp?up and onboarding

High operational maturity and training compliance

Clear visibility into performance, risks, and priorities

Strong stakeholder confidence in India GT operations

McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.