Senior Engineer I, Enterprise Infrastructure

This position will manage a portfolio of IT Network and Firewall infrastructure efficiency. This includes provide operational support, ensuring high availability, high IT Security and implement Network and system projects.

Collaborating with team members to design, deploy, and operate network infrastructure globally.

Work cross-functionally with internal teams and vendors to design and operate the network (circuit, hardware deployment, project execution, etc.), with a strong focus on maintaining a high level of availability and IT Security for our users.

Perform scheduled configuration changes on network switches, routers, firewalls, load-balancer, proxy server, and wireless devices.

To manage IT projects and support infrastructure hardware & software technologies upgrades and system implementation

To perform network operations and management, including incident response, problem management, and change management.

To perform operations due diligence and ensure security & resiliency of the network platform.

Identify network issues and recommend appropriate solutions.

Dealing with escalated network support issues.

Drawing up network status reports

Bachelor’s degree, in Information Technology, Engineering or related field

At least 5 years of relevant professional experience

Knowledge of implementing and supporting large scale multi-vendor networks (Cisco, Check Point, Palo Alto, Zscaler, in Azure cloud, in OCI cloud)

Strong experience with network change management control policies, LAN & WAN troubleshooting skills, and an understanding of network security best practices

Good understanding of IP routing and switching technologies.

Familiar with network analysis tools

High level problem-solving and communication skills

Ability to respond to emergency situations promptly and be able to perform system upgrades or project execution after office hour/weekend where necessary.

Experience in supporting SD-WAN and Cisco NAC is a plus.

Proficiency with coding languages (e.g., Python and Perl) is a plus.